Front Desk Host
3 days ago
Company Overview
At Avion Hospitality, we strive to provide exceptional service to our guests and create memorable experiences. Our team members are the backbone of this effort, working together to deliver unparalleled hospitality.
Job Summary
The Front Desk Host plays a crucial role in ensuring that every guest has a seamless and enjoyable stay with us. This position involves registering guests, handling room reservations, and providing information about hotel services and facilities.
Key Responsibilities:
- Guest Registration: Registering guests in a friendly and efficient manner, ensuring all necessary information is collected and accurate.
- Room Reservations: Making and modifying room reservations according to guest preferences and hotel availability.
- Information Provision: Providing guests with information about hotel services, facilities, and local attractions.
- Communication: Maintaining effective communication with guests, colleagues, and other departments to ensure smooth hotel operations.
Required Skills and Qualifications:
- Customer Service: Delivering exceptional customer service to guests from diverse backgrounds and cultures.
- Communication: Effective verbal and written communication skills, with ability to convey information clearly and accurately.
- Problem-Solving: Ability to handle problems and challenges in a professional and courteous manner.
- Teamwork: Working collaboratively with colleagues to achieve common goals and objectives.
Benefits:
- Competitive Salary: A competitive salary package that reflects your value to the team.
- Benefits Package: A comprehensive benefits package that includes medical, dental, and vision coverage, as well as opportunities for career advancement.
- Professional Development: Opportunities for training and development to enhance your skills and knowledge.
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