Hotel Receptionist

7 days ago

Livonia, Michigan, United States Towneplace Detroit Livonia Full time

Key Responsibilities:

As a Front Desk Agent, your key responsibilities will include:

  • Registering guests and checking them in/out efficiently and accurately.
  • Making and modifying reservations, including handling rate quotes and room assignments.
  • Handling hotel operator duties, including taking messages and delivering packages.
  • Providing attentive customer service, including answering guest inquiries and resolving any issues that may arise.
  • Maintaining accurate records, including guest information and room status.