Front Desk Supervisor
5 days ago
The Hyatt Place Detroit/Livonia is seeking a highly motivated and organized Front Desk Agent to join our team. In this role, you will be responsible for providing exceptional guest service, handling administrative tasks, and maintaining accurate records.
Your Key Responsibilities:
- Front Desk Operations: Manage the front desk area, handling guest arrivals, departures, and general enquiries.
- Cash Handling: Operate the front desk computer system, handle cash, and maintain accurate records and reports.
- Communication: Maintain effective communication with guests, colleagues, and other departments to ensure seamless operations and excellent customer experience.
- Training and Development: Participate in training programs and workshops to enhance your skills and knowledge.
Requirements:
- Education: High School diploma or equivalent required; college coursework in hospitality or a related field is an asset.
- Experience: Previous experience in a hotel or related field is preferred, but not mandatory.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in basic arithmetic functions.
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