Front Desk Receptionist

4 weeks ago


San Luis Obispo, California, United States Trust Automation Full time
Job Overview

Trust Automation is seeking a highly skilled Front Desk Receptionist to provide exceptional customer service and administrative support to our team. As a key member of our front office, you will be responsible for creating a warm and welcoming environment for visitors and employees alike.

Key Responsibilities:

  • Manage correspondence, maintain records, and perform various clerical tasks
  • Welcome guests with a smile and assist with inquiries
  • Work closely with the Culture Coordinator to determine visitor needs
  • Issue visitor badges and assist with check-in and check-out procedures
  • Ensure employees have company-issued badges
  • Answer and route phone calls using the 5-Star Service Standards checklist
  • Complete daily front desk tasks and maintain a clean and organized reception area
  • Properly handle mail, packages, and courier deliveries
  • Provide visitors with relevant information and maintain directories and logs
  • Assist with developing printed materials and ordering supplies as needed

Requirements:

  • 1-3 years of relevant experience in office support or customer service
  • Excellent customer service and written/oral communication skills
  • Previous experience working with high-status clientele
  • Ability to multitask and adapt to different personal types
  • Discretion, diplomacy, and confidentiality
  • Software skills: Microsoft Excel, Outlook, Word, and experience with PowerPoint and desktop publishing

Physical Requirements:

  • Hearing and speaking to exchange information
  • Dexterity of hands, fingers, and wrist to operate a computer
  • Seeing to read various materials
  • Sitting or standing for extended periods
  • Physical agility to lift 20 pounds

Pay/Salary Information:

Salary range: $20.00 - $23.00 Hourly

By submitting your application, you acknowledge that you have read and understand the information provided. You certify that the information contained in this application is correct to the best of your knowledge.



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