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Operations Manager

2 months ago


Pittsburgh, Pennsylvania, United States Giant Eagle Full time
Job Summary

We are seeking a highly skilled and experienced Operations Manager to join our team at Giant Eagle. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all functions are running smoothly and efficiently.

Key Responsibilities
  • Manage the cash flow of the store by tracking register and safe balances daily to identify and resolve problems, minimize losses and maximize the store's profits.
  • Prepare accurate daily and weekly cash and sales reports and send to Corporate weekly along with supporting documentation.
  • Analyze Customer Satisfaction and Team Member Point of View Surveys, identify areas needing improvement, and design programs and procedures to meet objectives.
  • Develop training methods and programs to ensure the continuous development of Team Members and department services in order to meet changing customer requirements and the Company's business objectives.
  • Schedule staff and delegate work assignments for the office and service center to ensure customer requirements are met.
  • Manage lottery records and data to meet business requirements.
  • Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal.
  • Order office supplies by reviewing past and projected usage to ensure supplies are available when needed.
About Us

We're more than just food, fuel, and convenience. From our Warehouses to our GetGo's, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces.