Operations Manager

3 weeks ago


Pittsburgh, Pennsylvania, United States GardaWorld Full time

GardaWorld is a leading provider of cash management solutions, offering a range of services including secured transportation, cash management, cash vault processing, forecasting, ATM, and cash recycler services. Our team of experts is equipped with the latest technology and a vast network of experienced employees and innovative partners.

Key Responsibilities:
  • Provide first-line leadership to a team of secured transportation employees, ensuring compliance with company policies and procedures.
  • Guide and train Driver/Messengers on ATM services and assist with ATM discussions.
  • Assist with new employee onboarding and training, ensuring a smooth transition into the team.
  • Conduct field inspections of Driver/Messengers to ensure adherence to company standards.
  • Coordinate and schedule Armored and ATM routes to meet customer requirements, making adjustments as needed.
  • Partner with claims specialists to improve training and execution in the field.
  • Assign vehicles to designated routes and maintain contact with the vehicle services department.
  • Collaborate with the Branch Manager to ensure daily operations run smoothly.
  • Support the branch during opening and closing procedures.
  • Secure inventories by executing controls and ensuring strict compliance with security procedures.
  • Proactively reduce risk exposure and implement measures to minimize work-related injury costs and security losses.
  • Maintain a high level of appearance and professional attitude when interacting with subordinates and customers.
  • Travel to other locations for temporary duties as needed.
Requirements:
  • High School Diploma or equivalent degree.
  • Valid driver's license with a satisfactory driving record.
  • Armed position requiring local and state permits or licenses to carry a sidearm.
  • Minimum 2 years of Driver/Messenger and ATM experience in transportation or related logistics field.
Physical Requirements:
  • This is a Safety-Sensitive position subject to all provisions of the Garda CL Drug and Alcohol policy and Department of Transportation substance abuse testing.
  • Maintain a valid DOT Medical Examiner's Certificate.
  • Full range of motion, ability to stand, walk, stoop, bend, twist, kneel, crouch, crawl, ascend/descend steps, and lift objects weighing up to 50 pounds.
  • Normal hearing, with or without device, to safely operate motor vehicles, forklifts, and communication devices.
  • Ability to sit and stand for extended periods, up to 6-8 hours a day.
  • Normal manual dexterity, ability to frequently reach with hands and arms, and use fingers for computer keyboard or other data entry devices.
  • Ability to properly and safely utilize one or more types of firearms.
Preferred Qualifications:
  • 1 or more years of experience in a lead or training role.
  • May be required to obtain and maintain a valid Commercial Driver's License with no air-brake restrictions.

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