Restaurant Operations Manager

4 weeks ago


Pittsburgh, Pennsylvania, United States DD Restaurant And Bar LLC Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant's dining area. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining a positive dining experience for our guests.

Key Responsibilities:

  • Supervise and coordinate all front of house activities
  • Train, schedule, and motivate staff to deliver outstanding service
  • Manage reservations and seating arrangements to optimize capacity
  • Handle customer inquiries and concerns in a professional manner
  • Ensure compliance with health and safety regulations
  • Collaborate with the kitchen team to maintain efficient operations
  • Oversee cash handling procedures and reconcile daily sales
  • Implement strategies to enhance guest satisfaction and loyalty
  • Conduct regular inspections to uphold cleanliness and organization standards

Requirements:

  • Proficiency in Aloha POS system or similar restaurant management software
  • Experience in cash handling, shift management, and banquet operations
  • Strong leadership skills with the ability to inspire and mentor team members
  • Knowledge of kitchen management, bartending, and food production processes
  • Excellent communication skills for effective customer interactions
  • Ability to conduct interviews and make hiring decisions

This is a full-time position with a competitive hourly rate of $17.00 and 36 hours of work per week.



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