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Veterinary Front Desk Coordinator

2 months ago

Arlington, Virginia, United States Mission Veterinary Partners Full time
{"title": "Veterinary Receptionist", "description": "Job Summary

We are seeking a skilled and compassionate Veterinary Receptionist to join our team at Mission Veterinary Partners. As a key member of our front desk team, you will be the first point of contact for clients and their pets, providing exceptional customer service and ensuring a smooth and efficient experience for all.

Responsibilities
  • Provide exceptional client service and communication skills, responding to client inquiries and resolving issues in a professional and courteous manner.
  • Manage front desk operations, including scheduling appointments, processing payments, and maintaining accurate records.
  • Support veterinarians, technicians, and other staff members in daily patient and client care, ensuring seamless communication and collaboration.
  • Develop and maintain a thorough understanding of veterinary services and products, providing knowledgeable advice and recommendations to clients.
  • Stay up-to-date on industry developments and best practices, applying this knowledge to improve client satisfaction and outcomes.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1 year of experience in a veterinary or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

Mission Veterinary Partners is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. We offer a competitive salary and benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match.

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