Account Relationship Manager
4 days ago
We are seeking an experienced Account Relationship Manager to join our team in Bloomfield Hills, MI. The successful candidate will serve as the primary contact for assigned accounts, ensuring their needs are met while providing exceptional customer service.
About Crypton:
Crypton is a leading manufacturer of high-performance upholstery textiles. Our products are sustainably made and third-party GREENGUARD Gold certified. We are committed to fabric innovation and are widely considered the benchmark for indoor performance upholstery.
Responsibilities:
- Develop and maintain strong, long-lasting relationships with key accounts.
- Provide prompt and effective support & communication related to product orders, delivery schedules, and service inquiries.
- Coordinate with internal departments to ensure client orders are processed accurately and delivered on time.
Requirements:
- 3-4 years of client experience required.
- Excellent written and verbal communication skills.
- Professional phone and email etiquette.
- High degree of competence with Microsoft Outlook, Teams, Onedrive, Word, and Excel.
- Must be able to multitask and demonstrate resourcefulness.
Salary Range:
$70,000 - $90,000 per year, depending on experience.
Benefits:
- 401k Plan with company match.
- Medical, Dental, and Vision plans, along with company-sponsored Basic Life & AD&D Insurance, Short-Term and Long-Term Disability.
- Tuition assistance.
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