Sales and Customer Service Representative

2 days ago


Westborough Massachusetts, United States Massage Envy Full time

Job Title: Sales and Customer Service Associate

**About Us**

At Massage Envy Westborough, we're dedicated to providing whole body wellness services that promote relaxation and rejuvenation. As a Sales and Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.

**Responsibilities**

* Generate sales through memberships, products, and add-ons, meeting or exceeding assigned goals
* Manage high volumes of incoming calls, providing accurate and timely responses
* Identify and assess customer needs to achieve satisfaction, offering personalized solutions
* Handle customer complaints, providing effective solutions and alternatives
* Maintain accurate records of customer interactions and process customer accounts

**Requirements**

* Proven customer support experience or experience as a client service representative
* Spa and sales experience is a plus
* Strong phone contact handling skills and active listening
* Ability to work independently and handle customer interactions
* Fast learner with excellent communication and presentation skills

**What We Offer**

* Hourly pay plus sales commissions for Wellness Program sales, enhancements, and retail sales
* Vacation bonuses
* Free monthly massages and facials
* Schedule flexibility with part-time hours on Wednesday, Thursday, Friday, and Saturday

**What It Takes to Succeed**

* A customer-oriented mindset with a passion for driving sales and memberships

**Note:** Massage Envy Franchising, LLC is a national franchisor of independently owned and operated franchised locations. Each franchisee is the sole employer for all positions posted for a location, and hiring criteria, benefits, and compensation vary by location.



  • Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships that drive customer success. Our expertise in site management, process optimization, and corporate responsibility sets us apart as a trusted partner for businesses and events.Job SummaryThe Customer Care...


  • Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships that drive customer success. Our expertise in site management, process optimization, and corporate responsibility sets us apart as a trusted partner for businesses and events.Job SummaryThe Customer Care...

  • Sales Associate

    1 week ago


    South Middleboro, Massachusetts, United States Snow and Jones Full time

    Job Title: Counter Sales AssociateAt Snow and Jones, Inc., we are seeking a highly motivated and customer-focused Counter Sales Associate to join our team at our Falmouth location.Job Summary:We are looking for a sales professional who can work effectively with customers to write up orders accurately, provide excellent customer service, and grow business...


  • Westborough, Massachusetts, United States United Site Services Full time

    About United Site ServicesUnited Site Services is a leading provider of comprehensive site services, dedicated to building long-term partnerships with our customers to ensure their project and event success. Our expertise in process management, commitment to corporate responsibility, and focus on delivering exceptional customer experiences are the foundation...


  • Westborough, Massachusetts, United States Amica Insurance Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Amica Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving any issues they may have.Key ResponsibilitiesCustomer Service:...


  • Westborough, Massachusetts, United States Middlesex Savings Full time

    Job Title: Customer Service RepresentativeAt Middlesex Savings, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Information Center, you will be responsible for providing exceptional service to our customers through various communication channels, including phone, email, and...

  • Sales Associate

    2 weeks ago


    Beverly, Massachusetts, United States Drybar Shops Full time

    About Drybar ShopsDrybar Shops is a leading blow dry-only bar, dedicated to providing exceptional customer service and expertise in blowouts. Our philosophy is centered around being the best at one thing: blowouts. We strive to create a welcoming and professional environment for our clients, and we're seeking talented individuals to join our team as Sales...


  • Norwell, Massachusetts, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a...

  • Sales Associate

    2 weeks ago


    Beverly, Massachusetts, United States Drybar Shops Full time

    About Drybar ShopsDrybar Shops is a leading blow dry-only bar, committed to delivering exceptional customer experiences. Our philosophy is centered around providing top-notch service and expertise in blowouts, making us the go-to destination for clients seeking high-quality hair care.Job SummaryWe are seeking a highly skilled Sales Associate / Customer...


  • Westborough, Massachusetts, United States BankTalent HQ Full time

    Job SummaryThe Customer Service Representative will provide exceptional service to customers through various communication channels, including phone, email, and chat. The ideal candidate will be highly proficient in processing transactions, resolving problems, and understanding and explaining all Bank products and services.Key ResponsibilitiesEffectively...


  • Westborough, Massachusetts, United States BankTalent HQ Full time

    Job SummaryThe Customer Service Representative will provide exceptional service to customers through various communication channels, including phone, email, and chat. The ideal candidate will be highly proficient in processing transactions, resolving problems, and understanding and explaining all Bank products and services.Key ResponsibilitiesEffectively...


  • Massachusetts, United States Citizens Full time

    {"title": "Customer Service Representative", "content": "Deliver Exceptional Customer ServiceAs a Customer Service Representative at Citizens, you will be the face of our bank, providing personalized service to our customers and helping them achieve their financial goals. You will be responsible for greeting customers, answering their questions, and...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Customer Service Representative - Financial ServicesInnova Solutions is seeking a skilled Customer Service Representative to join our team in Westborough, MA. As a Call Center Representative - Financial Services, you will be responsible for providing quality customer service and support to customers on a daily basis.Key Responsibilities:Provides quality...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Customer Service Representative - Financial ServicesInnova Solutions is seeking a skilled Customer Service Representative to join our team in Westborough, MA. As a Call Center Representative - Financial Services, you will be responsible for providing quality customer service and support to customers on a daily basis.Key Responsibilities:Provide exceptional...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Customer Service RepresentativeInnova Solutions is seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues,...


  • North Reading, Massachusetts, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Job Opportunity at Innova SolutionsWe are seeking a skilled Call Center Representative to join our team at Innova Solutions. This is a Fulltime/Contract position located in Westborough, Massachusetts with a Hybrid work arrangement.Job Type: Fulltime/ContractLocation: Westborough, MassachusettsDuration: 12 Months (with possible extension)About the...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Job Title: Call Center RepresentativeInnova Solutions is seeking a highly skilled and customer-focused Call Center Representative to join our team.Job Summary:We are looking for a talented individual to provide exceptional customer service and support to our clients. As a Call Center Representative, you will be responsible for handling customer inquiries,...


  • Westborough, United States Innova Solutions Full time

    Financial Services Call Center Representative OpportunityInnova Solutions is seeking a highly skilled and motivated Call Center Representative to join our team in Westborough, MA. As a Call Center Representative, you will be responsible for providing exceptional customer service to our clients in the financial services industry.Key Responsibilities:Respond...


  • Westborough, Massachusetts, United States Innova Solutions Full time

    Job Title: Call Center RepresentativeInnova Solutions is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide quality customer service and support via phone, email, and chat.Resolve...