Customer Service Engineer

4 weeks ago


Ellenville, New York, United States QED Technologies Full time
About the Role

We are seeking an experienced Customer Service Engineer to join our global customer service field team at QED Technologies. As a key member of our team, you will provide outstanding service and support to our customers worldwide, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Install new equipment at customer facilities, ensuring full functionality according to defined specifications.
  • Provide remote and on-site technical assistance to troubleshoot, diagnose, and repair equipment, including international and after-hours support.
  • Conduct training on the safe operation of equipment and demonstrate skills to customers.
  • Perform process qualification routines, including standard performance tests and preventative maintenance visits.
  • Communicate effectively with customers regarding machine performance and problem resolution.
Requirements
  • Bachelor's degree in Electrical Engineering, Engineering Technology, or a related field.
  • Three to five years of related experience and/or training in CNC machine maintenance and electrical.
  • Excellent written and oral communication skills.
  • High level of professionalism and ability to work independently.
  • Experience in the Optics field is a plus.
What We Offer

QED Technologies offers a competitive salary range of $62,000-$98,000 per year, depending on experience. We also offer a dynamic work environment, opportunities for professional growth, and a chance to work with a world-class team.



  • Ellenville, New York, United States QED Technologies Full time

    About the RoleWe are seeking an experienced Customer Service Engineer to join our global customer service field team at QED Technologies. As a key member of our team, you will provide outstanding service and support to our customers worldwide, traveling domestically and internationally when restrictions allow.Key ResponsibilitiesInstall new equipment at...


  • Ellenville, New York, United States QED Technologies Full time

    About the RoleWe are seeking an experienced Customer Service Engineer to join our global customer service field team at QED Technologies. As a key member of our team, you will provide outstanding service and support to our customers worldwide, ensuring their satisfaction and loyalty.Key ResponsibilitiesInstall new equipment at customer facilities, ensuring...


  • Ellenville, New York, United States QED Technologies Full time

    About the RoleThe Customer Service Engineer/Field Service Engineer is a key member of our global customer service field team at QED Technologies. Our world-class field service team provides exceptional service and support to our customers worldwide, earning our reputation by going above and beyond for them every day.Key ResponsibilitiesEquipment Installation...


  • Ellenville, New York, United States The Gleason Works Full time

    About The Gleason WorksThe Gleason Works is a leading manufacturer of gear technology, with over 2,200 employees and 13 manufacturing facilities worldwide. Our product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems.Our products are used...

  • HVAC Service Engineer

    4 weeks ago


    Ellenville, New York, United States Monroe County, NY Full time

    Job Title: Heating, Ventilating, Air Conditioning (HVAC) Service EngineerMonroe County, NY is seeking a skilled HVAC Service Engineer to join our team. As a key member of our Environmental Services department, you will be responsible for repairing, installing, and servicing HVAC systems in commercial and public buildings.Key Responsibilities:Perform routine...

  • HVAC Service Engineer

    4 weeks ago


    Ellenville, New York, United States Monroe County, NY Full time

    Job Title: Heating, Ventilating, Air Conditioning (HVAC) Service EngineerMonroe County, NY is seeking a skilled HVAC Service Engineer to join our team. As a key member of our Environmental Services department, you will be responsible for repairing, installing, and servicing HVAC systems in commercial and public buildings.Key Responsibilities:Repair, install,...


  • Ellenville, New York, United States Genuine Parts Company Full time

    Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and support to clients of Genuine Parts Company. This role involves accurately fulfilling customer orders, managing incoming customer inquiries, and maintaining a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries and...


  • Ellenville, New York, United States Delta Sonic Full time

    Customer Advisor Job DescriptionDelta Sonic is seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a front-line representative, you will be responsible for providing exceptional customer service and educating customers on our car wash and detail shop services.Key Responsibilities:Provide positive and...


  • Ellenville, New York, United States Amica Insurance Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Care Representative to join our team in Rochester, NY. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving their concerns in a professional and timely manner.Key...


  • Ellenville, New York, United States Staff My Agency Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues,...


  • Ellenville, New York, United States Staff My Agency Full time

    Job Title: Licensed Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our clients.Responsibilities:Establish and maintain strong...


  • Ellenville, New York, United States Amica Insurance Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our policyholders, answering their questions, and resolving any issues they may have.Key ResponsibilitiesProvide professional and...


  • Ellenville, New York, United States PrimeFlight Aviation Services Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Agent at PrimeFlight Aviation Services. As a key member of our airport support team, you will play a vital role in providing exceptional service to passengers and visitors at the airport.Key ResponsibilitiesWelcoming passengers and assisting...


  • Ellenville, New York, United States Genuine Parts Company Full time

    Job SummaryAs a Customer Service Representative at Genuine Parts Company, you will play a vital role in ensuring customer satisfaction by accurately fulfilling orders and managing incoming customer calls under close supervision.Key Responsibilities:• Respond to customer inquiries regarding products, provide quotes, and handle order entry with precision and...


  • Ellenville, New York, United States Monroe County, NY Full time

    Job Summary:This is an entry-level service position responsible for assisting in the repairing, installing and servicing of HVAC systems. Work is generally performed alongside a more skilled engineer. The employee may also operate HVAC systems in a building not requiring licensing as per City of Rochester requirements.Key Responsibilities:Assist in the...


  • Ellenville, New York, United States Genuine Parts Company Full time

    Job SummaryUnder close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.Key Responsibilities:• Respond to customer inquiries regarding products, provide quotes, and handle order entry.• Place customer orders via telephone, fax, email, electronic methods, or...


  • Ellenville, New York, United States Genuine Parts Company Full time

    Job SummaryAs a Customer Service Representative with Genuine Parts Company, you will play a vital role in ensuring customer satisfaction by accurately fulfilling customer orders and managing incoming customer calls under close supervision.Key Responsibilities:• Respond to customer inquiries regarding products, provide quotes, and handle order entry with a...


  • Ellenville, New York, United States Avflight Full time

    Job Title: Ticket Counter AgentJob Summary:We are seeking a highly skilled and customer-focused Ticket Counter Agent to join our team at Avflight. As a key member of our airport operations team, you will be responsible for providing exceptional service to our customers, ensuring a smooth and efficient travel experience.Key Responsibilities:Provide friendly...

  • Sales Engineer

    2 weeks ago


    Ellenville, New York, United States StarkTech LLC Defunct Full time

    About Stark TechStark Tech is a leading provider of facilities and energy solutions, dedicated to helping customers meet their sustainability goals. Our team of experts works together to integrate systems, offer energy-efficient equipment and services, and provide building analytics to optimize performance.Job SummaryWe are seeking a highly motivated Sales...


  • Ellenville, New York, United States Paychex Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Service Associate to join our team at Paychex. As a Service Associate, you will be responsible for providing exceptional customer service to our clients via phone, email, and other channels.Key ResponsibilitiesDeliver quality service to Paychex clients, ensuring their needs are met and...