Customer Service Representative

12 hours ago


Jackson, Mississippi, United States Long John Silver's Full time

Job Summary:

We are seeking a friendly and helpful Customer Service Representative to join our team at Long John Silver's. As a Customer Service Representative, you will be responsible for providing excellent customer service, processing orders, and maintaining a clean and safe environment for our guests.

Key Responsibilities:

  • Customer Service:
    • Greet and positively engage guests in the restaurant.
    • Accurately accept guests' orders and process payments.
    • Address and resolve all guest inquiries and concerns in a timely manner.
  • Cleanliness and Safety:
    • Maintain a safe, secure, and comfortable area for guests and team members.
    • Complete general clean tasks, including wiping tables, washing dishes, and sweeping and mopping floors.
  • Teamwork:
    • Work well with our Delivery Partners.

Requirements:

  • Must be at least 18 years of age.
  • Must have reliable transportation.
  • Ability to read and interpret documents, such as safety rules and operating instructions.
  • Must be able to stand for long periods of time.
  • Must be able to lift up to 50 lbs. with assistance.
  • Must get along well with coworkers and guests through a positive and friendly demeanor.

What We Offer:

  • Flexible scheduling.
  • Employee discounts.
  • Paid training.
  • Advancement opportunities.
  • Competitive pay.
  • GED/scholarship opportunities.
  • Retail discount program.


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