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Corporate Operations Coordinator

2 months ago

Erie, Pennsylvania, United States ErieTec Full time
Job Overview

Objective: This role serves as a vital link between the ErieTec corporate office and the regional branches, fostering a high-performance culture that prioritizes customer satisfaction and innovation.

Travel Expectations: Occasional travel to various branch locations may be necessary.

Reporting Structure: This position is accountable to the Regional Sales & Operations Manager.

Key Responsibilities:

  • Support human resources operations, including employee relations, performance evaluations, career progression, compensation management, benefits administration, payroll processing, tax compliance, OSHA adherence, and HR information systems.
  • Assist employees with HR and payroll inquiries by coordinating with the corporate HR/Payroll department.
  • Manage time card submissions, paid time off requests, and other payroll-related matters as needed.
  • Foster relationships with employees across the region, addressing morale and employee concerns by communicating with management.
  • Collaborate with managers and staff to resolve employee relations challenges and interpret company policies and procedures.
  • Assist the Regional Manager in preparing monthly commission reports.
  • Monitor and report mileage for company vehicles on a monthly basis, ensuring accurate tax reporting.
  • Coordinate job postings with the recruiting team, manage resume distribution to relevant managers, facilitate interviews, and track onboarding progress.
  • Conduct Hazardous Communication training for new hires and existing staff, ensuring compliance with OSHA regulations.
  • Provide First Aid and CPR training biennially, maintaining accurate records and compliance with OSHA standards.
  • Facilitate forklift training for employees, ensuring compliance with OSHA regulations.
  • Organize employee training sessions and events as directed by the Regional Manager.
  • Assist in planning customer events and meetings as required.
  • Support departmental projects across Purchasing, Accounting, Marketing, and Sales.
  • Design and disseminate internal communications within the company.
  • Additional Duties:
    • Order recognition gifts for team milestones.
    • Book accommodations as necessary.
    • Track performance review reminders for new hires and notify managers accordingly.
    • Send welcome letters to new customers on behalf of the Regional Manager.
    • Compile monthly reports for birthdays and anniversaries.
    • Mail anniversary cards to employees.
    • Conduct quarterly visits to branches.

Required Skills and Competencies:

  • Communication and Negotiation: Ability to establish a network of relationships within the organization and externally, with strong active listening skills and integrity.
  • Problem Solving: Proficient in applying mathematical calculations for payroll administration and statistical analysis.
  • Time Management: Effectively manage personal and team schedules, ensuring timely completion of multiple projects.
  • Decision Making: Evaluate the costs and benefits of various actions to make informed decisions.
  • Technical Knowledge: Familiarity with various HR disciplines, including recruitment, employee relations, and performance management.
  • Confidentiality: Ability to handle sensitive information with discretion and professionalism.
  • Planning and Organization: Strong attention to detail and prioritization skills.
  • Customer Service Orientation: Excellent interpersonal and communication skills.
  • Technical Proficiency: Experience with payroll software and Microsoft Office applications.

Physical Requirements: This role involves sedentary work with occasional multi-tasking, including sitting and standing. Requires clear communication skills and finger dexterity.

Equipment Utilized: Standard office equipment, including a laptop or PC and a mobile phone.

No agencies please.