Director of Commercial Operations

2 days ago


Erie, Pennsylvania, United States Zurn Elkay Water Solutions Full time
Director, Commercial Operations

Zurn Elkay Water Solutions Corporation is a leading international supplier of plumbing and water delivery solutions, committed to delivering exceptional customer experiences and superior quality products. We're a fast-growing, publicly traded company (NYSE: ZWS) with a strong reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Key Responsibilities
  • Partner with the General Manager and Product Management team to develop a comprehensive roadmap and strategic plan annually.
  • Lead the execution and tracking of key strategic initiatives, working collaboratively with other functions to drive necessary outcomes.
  • Conduct 80/20 product and customer analysis and insights to inform business decisions.
Commercial Insights
  • Gather and analyze data from multiple sources to identify long-term commercial trends and influencers of orders.
  • Provide comprehensive data analysis on key trends and influencers of orders, including price, rebate, and commission.
  • Identify the root cause of macro business unit orders trends at relevant micro (regional, customer, product, etc.) levels.
  • Influence strategic commercial countermeasures at the L1 and L2 levels based on data analysis.
  • Support the General Manager in linking commercial insights and strategy execution to business outcomes.
  • Partner with Sales REPS, Internal Sales Leaders, Contractors, and Distribution to improve our EODB.
Price and Profitability
  • Develop a deep understanding of business finance and the BU profit and loss.
  • Execute optimized price, rebate, and commission strategies through cross-functional partnership with Product Management and Pricing.
  • Provide comprehensive data analysis of standard margin by products, regions, and customer, and identify key trends and insights.
  • Lead the SIOP and forecasting process, working collaboratively with commercial, operations, supply chain, and finance teams.
Qualifications and Requirements
  • Bachelor's Degree in business, finance, or economics preferred.
  • Minimum of 7 years related experience.
  • Continuous Improvement mindset.
  • Efficient leveraging of Power BI tools (Tableau).
  • Ability to identify opportunities and build relationships with partners and other functions within the organization.
  • Efficient and detail-oriented.
  • Advanced in Microsoft Office Suite (Power Point, Excel, Word, Access).
  • Excellent analytical, problem-solving, decision-making, human relations, and communication skills.
  • Customer-driven sense of urgency.
  • Ability to organize workload to meet deadlines and work in a fast-paced environment.
  • Excellent communication skills (written and oral).
  • Ability to work in a team-oriented collaborative environment.
Total Rewards and Benefits
  • Competitive Salary.
  • Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance.
  • Matching 401(k) Contribution.
  • Health Savings Account.
  • Educational Reimbursement.
  • Matching Gift Program.

Zurn Elkay Water Solutions Corporation is an Equal Opportunity Employer - Minority/Female/Disability/Veteran.



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