Technical Support Specialist
1 week ago
We are seeking part-time students to join our team as IT support staff. As a technical support specialist, you will assist with end-user information technology support.
Salary: $12.50 per hour, starting pay. The hours of duty vary, and applicants must be willing to work 10-15 hours per week, scheduled between 9:00 am and 8:00 pm.
Company OverviewThe Libraries Strategic Technologies Department is responsible for providing technology support to the university community. Our team is committed to delivering excellent service and ensuring that our customers have access to the latest technologies.
Job DescriptionWe are looking for students who are passionate about technology and enjoy helping others. As a technical support specialist, you will be responsible for troubleshooting Windows, Mac, and printer issues. You will also be assigned tickets in our helpdesk, preparing and updating devices for deployment, and assisting patrons with our Virtual Reality and One Button Studio services.
Required Skills and QualificationsWe are seeking candidates who possess excellent customer service skills, are reliable, and flexible in regards to scheduling. Additionally, we require candidates to be comfortable working in a fast-paced environment and to have basic computer skills.
BenefitsThe Pennsylvania State University offers a range of benefits to its employees, including health insurance, retirement plans, and paid time off. We are an equal opportunity employer and value diversity and inclusion in the workplace.
OthersWe are committed to advancing diversity, equity, inclusion, and sustainability in all of its forms. We strive to create an inclusive environment where all individuals feel valued and respected. If you are interested in this opportunity, please submit your application along with a cover letter and resume.
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