Information Technology Support Specialist
6 days ago
We are seeking highly motivated and detail-oriented undergraduate students to join our team as Information Technology Support Specialists. This is an excellent opportunity for students interested in pursuing a career in IT to gain hands-on experience and develop valuable skills.
Job SummaryThe selected candidates will work across various IT disciplines, including computing support, networking, systems administration, helpdesk support, and cybersecurity. As an IT Support Specialist, you will be responsible for providing end-user support, technical writing, assisting with installation and configuration of hardware and software, and other duties assigned by the supervisor.
Key Responsibilities- Provide excellent customer service and respond to user inquiries via phone, email, or in-person
- Assist with technical documentation and writing
- Support the installation, configuration, testing, maintenance, and troubleshooting of computing and network hardware and software
- Contribute to the development of process and equipment documentation
- Participate in cybersecurity initiatives
To be successful in this role, you must have excellent communication, customer service, and technical writing skills. Preferred skills include knowledge of network equipment configuration, programming, Microsoft Windows systems, iOS, and Linux.
What We OfferWe offer a competitive salary range of $18-$22 per hour, depending on qualifications and experience. The selected candidate will work up to 30 hours per week during the fall and spring semesters and 40 hours per week over the summer. As an employee of Pennsylvania State University, you will have access to benefits such as health insurance, retirement plans, and paid time off.
About UsPennsylvania State University is committed to diversity, equity, and inclusion. We believe that a diverse workforce is essential to achieving our mission as a Department of Defense designated University Affiliated Research Center (UARC). We welcome applicants from all backgrounds and encourage those who share our values to apply.
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