Part-Time IT Support Specialist

1 week ago


University Park, United States Penn State University Talent Acquisition Full time
About Penn State University Talent Acquisition

Penn State is a world-renowned institution dedicated to providing exceptional education and research opportunities. We are committed to fostering a diverse and inclusive community that values individual uniqueness.

Salary and Benefits

We offer an estimated salary of $15-$20 per hour, commensurate with experience, for this part-time position. As a Penn State employee, you will have access to comprehensive benefits, including medical, dental, and vision insurance, as well as retirement plans.

Job Description

This part-time IT support specialist position will play a critical role in supporting the daily needs of a diverse information technology customer base. You will be responsible for:

  • Packaging, installation, and support of numerous software applications
  • Configuration and rollout of large bulk purchases of workstations
  • Helpdesk activities
  • Development and maintenance of technical documentation

You will participate in diagnosing/analyzing information technology problems and developing solutions that may include the review, evaluation, and recommendation of new hardware and software products. A basic understanding of IT-related components and demonstrated knowledge of networking are preferable.

Required Skills and Qualifications

To succeed in this role, you should possess:

  • A high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • A basic understanding of IT-related components and knowledge of networking
Work Schedule

The successful candidate will work 20 hours per week, Monday through Friday, between 7am-5pm. This schedule may be subject to change based on business needs.

About Penn State's Commitment to Diversity, Equity, and Inclusion

Penn State is committed to advancing diversity, equity, and inclusion in all its forms. We value individual uniqueness and strive to create a culture of inclusion that supports both broad and specific diversity initiatives. We leverage the educational and institutional benefits of diversity and engage all individuals to help them thrive.

Campus Security and Crime Statistics

Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR) pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988. The ASR includes crime statistics and institutional policies concerning campus security.

Employment Requirements

Employment with the University will require successful completion of background check(s) in accordance with University policies.



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