Cybersecurity Operations Manager

6 days ago

Pleasant Grove, Utah, United States Arctic Wolf Full time
About the Role

We are seeking a highly skilled and experienced Cybersecurity Operations Manager to join our team at Arctic Wolf. As a Manager, Technical Leads, you will be responsible for leading a team of technical engineers and contributing to the operational day-to-day activities.

Key Responsibilities
  • Lead Service Delivery of security operations and proactive security recommendations.
  • Establish appropriate standards, direct implementation, and identify and respond to information and security-related incidents.
  • Provide support, management, and direction to staff and departmental activities identify and deliver value-added opportunities.
  • Stay abreast of the latest threats and industry trends to update practices as necessary.
  • Quantify risk from external networks, internal networks, and host-based agents.
  • Conduct comprehensive risk profiling Managed Detection and Response.
  • Conduct 24x7 advanced threat detection powered by a personalized Concierge Security team.
  • Establish and deliver Security Services grounded in security operations, incident response, threat hunting, threat intelligence, and vulnerability management.
  • Maintain the process documentation for the SOC, in alignment with the North American Security Team.
  • Work with Customer Success, R&D, and Product Management to ensure the operations center has the proper tools and process to deliver the service.
  • Provides calm and clear leadership during major security incidents.
  • Develop and report performance metrics that demonstrate business impact, operational efficiency, meeting service level objectives, and customer risk reduction.
Requirements
  • Seven years or more experience in Security Operations/Security Consulting in a global organization with Cloud and SaaS products.
  • Proven track record of leading Detection and Response (D&R), CSIRT, Vulnerability Management, Security Engineering, Cloud Security, or Red Teaming teams.
  • Prior experience managing other senior engineers and technical teams.
About Arctic Wolf

At Arctic Wolf, we're cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We've been named one of the 50 Most Innovative Companies in the world for 2022 (Fast Company)—and the 2nd Most Innovative Security Company. This is in addition to consecutive awards from Top Workplace USA (2021, 2022), Best Places to Work - USA (2021, 2022) and Great Place to Work - Canada (2021, 2022).

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity.

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

  • Equity for all employees
  • Bonus or commission pay based on role
  • Flexible time off, paid volunteer days and paid parental leave
  • 401k match
  • Medical, Dental, and Vision insurance
  • Health Savings and Flexible Spending Agreement
  • Voluntary Legal Insurance
  • Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing.

Security Requirements

  • Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
  • Background checks are required for this position.

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