Application Support Specialist

2 days ago


Indianapolis, Indiana, United States Beacon Hill Full time
Job Title: Application Support Analyst

We are seeking a highly skilled Application Support Analyst to join our team at Beacon Hill. As an Application Support Analyst, you will be responsible for providing technical support to our clients, troubleshooting issues, and ensuring the smooth operation of our applications.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot issues with applications, hardware, and software
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain knowledge of new technologies and trends
  • Communicate effectively with clients and internal stakeholders
Requirements:
  • 2-3+ years of technical support experience
  • Strong knowledge of Linux and Windows server environments
  • Experience with scripting languages such as Python, Bash, or Shell
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Bonus Skills:
  • Live scan fingerprint recognition systems - hardware troubleshooting
  • Public sector or government experience

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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