Laboratory Services Manager
2 weeks ago
We are seeking a highly skilled and experienced Laboratory Services Manager to join our team at Children's Healthcare of Atlanta. As a key member of our laboratory services team, you will be responsible for managing the operational aspects of designated laboratory areas to ensure quality service and outcomes.
Key Responsibilities- Manage and develop overall operations for designated areas of responsibility, ensuring standard of care is consistent.
- Align daily work with individual, section, departmental, and organizational goals, and objectives.
- Resolves technical and personnel problems collaboratively and incorporates shared decision making as situations allow.
- Investigates and documents incidents, complaints, and other adverse situations, using tools to seek root cause to seek solutions and improvements rather than assign blame.
- Coordinates and integrates interdepartmental and intradepartmental services, facilitating integration where feasible.
- Establishes and maintains liaison with organizational leaders and other healthcare professionals to provide continuum of care.
- Develops, implements, and maintains policies and procedures that guide and support provision of services while meeting all regulatory requirements.
- Performs financial planning and budget development for designated departments in compliance with system fiscal goals and guidelines.
- Participates in hiring and developing staff.
- Coaches team members and clarifies performance expectations for each.
- Provides timely feedback in a positive manner that supports staff success and promotes ownership and commitment.
- Completes annual performance evaluations.
- Actively promotes a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes.
- Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
- Mentor team members to encourage personal and professional growth.
- Encourage ongoing skill development by providing opportunities for continued education.
- 5 years of clinical laboratory experience in a high complexity laboratory
- 2 years of supervisory or managerial experience
- Certification as a Medical Technologist (ASCP or equivalent) or Histotechnologist (ASCP)
- Education: Bachelor of Science in Medical Technology, chemical, biological, clinical laboratory science from an accredited institution or Bachelor of Science in Histology or Cytotechnology
- 8 years of clinical laboratory experience
Children's Healthcare of Atlanta is one of the nation's leading children's hospitals. We are committed to putting our patients and families first, and that commitment is at the heart of our company culture: People first. Children always. We are dedicated to making kids better today and healthier tomorrow.
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