Laboratory Services Manager

1 month ago


Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time
Job Summary

We are seeking a highly skilled and experienced Laboratory Services Manager to join our team at Children's Healthcare of Atlanta. As a key member of our laboratory team, you will be responsible for managing and developing overall operations for designated areas of responsibility, ensuring a high standard of care is consistently delivered.

Key Responsibilities
  • Manage and develop overall operations for designated areas of responsibility, ensuring a high standard of care is consistently delivered.
  • Align daily work with individual, section, departmental, and organizational goals, and objectives.
  • Resolve technical and personnel problems collaboratively and incorporate shared decision making as situations allow.
  • Investigate and document incidents, complaints, and other adverse situations, using tools to seek root cause to seek solutions and improvements rather than assign blame.
  • Coordinate and integrate interdepartmental and intradepartmental services, facilitating integration where feasible.
  • Establish and maintain liaison with organizational leaders and other healthcare professionals to provide continuum of care.
  • Develop, implement, and maintain policies and procedures that guide and support provision of services while meeting all regulatory requirements.
  • Perform financial planning and budget development for designated departments in compliance with system fiscal goals and guidelines.
  • Participate in hiring and developing staff.
  • Coach team members and clarify performance expectations for each.
  • Provide timely feedback in a positive manner that supports staff success and promotes ownership and commitment.
  • Complete annual performance evaluations.
  • Actively promote a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes.
  • Perform standard work of a value-stream manager, including metric reviews, audits, Gemba walks, standard work, Kanban, and idea board.
Requirements
  • 5 years of clinical laboratory experience in a high complexity laboratory
  • 2 years of supervisory or managerial experience
Preferred Qualifications
  • 8 years of clinical laboratory experience
Education
  • Bachelor of Science in Medical Technology, chemical, biological, clinical laboratory science from an accredited institution or Bachelor of Science in Histology or Cytotechnology
Certification Summary
  • Certification as a Medical Technologist (ASCP or equivalent) or Histotechnologist (ASCP)
  • Histotechnologist certification required for Histology/AP Manager
Knowledge, Skills, and Abilities
  • Broad use of independent judgement and responsibility
  • Strives for adult-adult relationships with staff and provides support that promotes staff engagement, success, and ownership of morale and interactions with other staff
  • Invites staff to hold one another accountable


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