Laboratory Services Manager

2 weeks ago

Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time
Job Summary

We are seeking a highly skilled and experienced Laboratory Services Manager to join our team at Children's Healthcare of Atlanta. As a key member of our laboratory team, you will be responsible for managing and developing the overall operations of designated laboratory areas, ensuring high-quality service and outcomes.

Key Responsibilities
  • Manage and develop overall operations for designated areas of responsibility, ensuring standard of care is consistent.
  • Align daily work with individual, section, departmental, and organizational goals, and objectives.
  • Resolves technical and personnel problems collaboratively and incorporates shared decision making as situations allow.
  • Investigates and documents incidents, complaints, and other adverse situations, using tools to seek root cause to seek solutions and improvements rather than assign blame.
  • Coordinates and integrates interdepartmental and intradepartmental services, facilitating integration where feasible.
  • Establishes and maintains liaison with organizational leaders and other healthcare professionals to provide continuum of care.
  • Develops, implements, and maintains policies and procedures that guide and support provision of services while meeting all regulatory requirements.
  • Performs financial planning and budget development for designated departments in compliance with system fiscal goals and guidelines.
  • Participates in hiring and developing staff.
  • Coaches team members and clarifies performance expectations for each.
  • Provides timely feedback in a positive manner that supports staff success and promotes ownership and commitment.
  • Completes annual performance evaluations.
  • Actively promotes a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes.
  • Performs standard work of a value-stream manager, including metric reviews, audits, Gemba walks, standard work, Kanban, and idea board.
Requirements
  • 5 years of clinical laboratory experience in a high complexity laboratory
  • 2 years of supervisory or managerial experience
  • Certification as a Medical Technologist (ASCP or equivalent) or Histotechnologist (ASCP)
  • Histotechnologist certification required for Histology/AP Manager
Preferred Qualifications
  • 8 years of clinical laboratory experience
Education
  • Bachelor of Science in Medical Technology, chemical, biological, clinical laboratory science from an accredited institution or Bachelor of Science in Histology or Cytotechnology
Work Environment

Children's Healthcare of Atlanta is a leading pediatric healthcare system in the nation. Our team is dedicated to providing exceptional care to children and families. As a Laboratory Services Manager, you will be part of a dynamic team that is committed to excellence and innovation.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional who is passionate about delivering high-quality care, we encourage you to apply for this exciting opportunity.

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