Senior Account Manager

3 weeks ago


Alexandria, Virginia, United States Clarivate Analytics US LLC Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Clarivate Analytics US LLC. As a key member of our sales organization, you will be responsible for leading and coordinating sales activity for an assigned territory, utilizing expertise and other resources to meet and exceed sales targets.

About You
  • Bachelor's degree or equivalent work experience
  • 7 years of sales experience, with a proven track record of initiating and managing complex, high-value, strategic accounts and generating new business
  • 7 years of experience working with federal procurement procedures and contract vehicles
  • 7 years of experience effectively utilizing software tools relevant to the role and adhering to assigned sales methodology
  • Ability to travel nationally and internationally
Responsibilities
  • Own the assigned territory and individual account plan coordination, working closely with product specialists, trainers, and renewal teams to grow long-term revenue
  • Influence and motivate others in a matrixed sales organization to support and drive towards shared goals
  • Focus on new and renewal business as part of expanding Clarivate's footprint within the account; typically serves as primary point to engage client
  • Lead RFP coordination and development as needed, seeking opportunities to unite multiple RFP or current investments and collaborating with product specialists as appropriate
  • Manage the overall health of the account; coordinating routine checkpoints, handling business reviews, participating in new product roadmap discussions, and engaging in client meetings
  • Ensure client satisfaction and issues are resolved, relying on product specialists to drive specialty product issues and working with colleagues in customer services and technical support
  • Enter leads and new activity into the CRM system to ensure collaboration and full communication
  • Coach and develop designated team member(s) to achieve or exceed their monthly/quarterly/annual sales objectives
  • Manage third-party relationships with federal consultants and resellers
  • Provide support to sales leadership in forecasting, win/loss analysis, key deals, and other metrics
  • Handle special assignments within sales, including those focused on developing and managing complex, high-value, strategic accounts or consortia
About the Team

You will be working within an established account management team, dedicated to managing the relationship between Clarivate and our federal agency partners. Through a consultative approach, we provide research, content, and technology solutions to our customers in North America. It is a fast-paced, customer-facing position, requiring excellent relationship and communication skills.

Hours of Work

  • Full-time, permanent
  • Although duties are typically performed during normal business hours, off-hours work/on-call shifts may be required to meet customer and/or business needs.
  • Must be willing to travel 50% of the time domestically and/or internationally

Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled



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