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Patient Admissions Coordinator

2 months ago

Delta, Colorado, United States Delta Health Full time
Overview

Delta Health is dedicated to providing health care professionals and individuals from diverse backgrounds with the opportunity to find meaningful careers within a supportive environment. We take pride in our positive workplace culture, where our team members are committed to community service, embodying the principle of "Excellence, Every Patient, Every Time." By joining us, you will take pride in your contributions and the difference you make while building a purposeful career.

Role Summary

Under the direct supervision of the Director of Revenue Cycle/Facility, the Patient Admissions Coordinator is a key service professional responsible for managing and executing all aspects of the admissions process. This includes:
  • Conducting admissions and pre-admissions, gathering financial and demographic information, obtaining necessary signatures, and preparing documentation for various types of admissions.
  • Ensuring all records are accurately entered into the Meditech system and verifying compliance with departmental, local, regional, and regulatory standards.
  • Delivering exceptional customer service to enhance patient satisfaction and retention throughout the revenue collection process.
  • Explaining financial estimates and collecting co-pays or required payments as necessary.
  • Verifying patient eligibility for insurance through online systems and collecting all relevant insurance information during service.
  • Scanning essential documents into the Meditech system for Point of Contact (POC) Scanning.
  • Affixing identification bracelets to patients in accordance with local policies.
  • Providing current information regarding admissions and hospital procedures while adhering to HIPAA guidelines.
  • Coordinating patient information with various departments and external care coordinators to facilitate timely admissions.
  • Obtaining necessary signatures on permits and consents, and distributing relevant materials to patients or their representatives.
  • Monitoring the medical check-in system and ensuring the proper handling of documentation.
  • Responding to incoming calls and assisting or transferring as needed.
  • Staying updated with changing policies and procedures.
  • Locating and filing patient orders and managing incoming faxes appropriately.
  • Performing additional related duties as required.
Fiduciary Responsibilities

The Patient Admissions Coordinator holds a fiduciary duty to the organization, which includes:
  • Duty of Loyalty: Prioritizing the organization's interests above personal interests.
  • Duty of Care: Making decisions with diligence and prudence in the organization's best interest.
  • Duty of Good Faith: Acting with a conscious regard for responsibilities as a fiduciary.
  • Duty of Fair Dealing: Engaging honestly in all contractual arrangements.
  • Duty to Disclose: Sharing material information that could significantly impact decision-making.
Qualifications

  • Minimum requirement of 2 shifts per month and 1 holiday per year for PRN employees.
  • High School diploma or equivalent is required.
  • Ability to read, write, and follow instructions is essential.
  • Typing speed of 35 wpm is required.
  • Preferred six months of clerical experience in a medical environment with patient interaction.
  • Professional communication skills and teamwork are essential.
  • Strong customer service and organizational skills are necessary.
  • Familiarity with office terminology, practices, and procedures is important.
  • Knowledge of patient registration or scheduling is beneficial.
  • Proficiency in computer information systems and medical terminology is required.
  • Ability to accurately enter data using a computer keyboard.
  • Capability to interact with the public in a courteous manner and adapt to a fast-paced environment.
  • Flexibility to work various shifts is required.
About Delta Health

Delta Health is a comprehensive healthcare system that has been serving the community for over a century. With a 49-bed hospital and multiple locations, we offer a wide array of medical services tailored to meet the diverse needs of our community members. We are committed to providing exceptional care in a nurturing environment at every stage of life.