Client Support Specialist

3 weeks ago


Woodland Hills, California, United States USA Express Legal & Investigative Service Inc. Full time
Overview of the PositionAs a Client Support Specialist at USA Express Legal & Investigative Service Inc., you will play a vital role in ensuring the smooth operation of our case management services. Your primary responsibilities will include managing existing cases, preparing detailed reports, and maintaining open lines of communication with clients. We are seeking an experienced professional with exceptional organizational skills and a keen eye for detail.

Key Accountabilities:
  • Managing and updating case files to ensure accuracy and completeness
  • Preparing and submitting reports to clients in a timely manner
  • Maintaining regular contact with clients to address concerns and provide updates

Qualifications:
  • Relevant education and/or experience in case management or a related field
  • Outstanding organizational and communication skills
  • Ability to work efficiently in a fast-paced environment

Compensation:
  • $58,000 - $72,000 per year, commensurate with experience
  • Competitive health insurance options
  • Ongoing training and professional development opportunities


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