Client Relationship Specialist

3 days ago


Woodland Hills, California, United States Legal Soft Solution Full time

Job Title: Client Relationship Specialist

Description:

We are a leading provider of comprehensive services to law firms, aiming to help our clients achieve their business objectives through exceptional account management and business development strategies.

About Us:

We are seeking an experienced and driven Client Relationship Specialist to join our team. As a Client Relationship Specialist, you will be responsible for managing a portfolio of law firm clients, ensuring their satisfaction, and identifying opportunities for business growth.

Key Responsibilities:

  • Manage a portfolio of law firm clients, acting as their primary point of contact.
  • Build and maintain strong, long-lasting client relationships.
  • Identify opportunities for growth within existing accounts and actively pursue new business.
  • Collaborate with internal teams to ensure clients receive exceptional service and support.
  • Provide strategic advice to clients, helping them navigate business challenges.
  • Develop and implement account management plans to ensure client retention and satisfaction.
  • Track and report on key performance metrics related to client accounts and business development efforts.

Qualifications:

  • Bachelor's degree in business, marketing, or a related field (preferred but not required).
  • Previous experience in account management, sales, or business development.
  • Legal industry experience preferred, but not required.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently and as part of a team.
  • Proficiency in CRM software and Microsoft Office Suite.

Estimated Salary: $80,000 - $100,000 per year

Benefits:

  • Competitive salary
  • Performance-based bonuses
  • Health
  • 401(k) with company match
  • Paid time off and holidays


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