Phone Support Specialist

3 weeks ago


Woodland Hills, California, United States Tarzana Treatment Center Full time

Tarzana Treatment Centers is a non-profit organization dedicated to providing comprehensive behavioral healthcare services. We are seeking a highly skilled Phone Support Specialist to join our team.

Salary: $25.50 - $28 per hour (depending on experience)

Job Summary:

This role involves handling a high volume of incoming calls, providing assistance to clients, and ensuring seamless communication with our team members. If you have excellent communication skills, a passion for helping others, and the ability to work in a fast-paced environment, we encourage you to apply.

Responsibilities:

  • Answering and resolving client inquiries via phone
  • Gathering client information and documenting it accurately
  • Collaborating with team members to ensure efficient call flow
  • Maintaining accurate records and reports

Requirements:

  • High school degree or equivalent
  • Excellent phone and communication skills
  • Ability to multitask and prioritize tasks
  • Previous experience in a customer support role

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A supportive and collaborative work environment


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