Regional Bakery Order Coordinator
2 weeks ago
At Hy-Vee, we believe our workforce is our greatest asset. We are dedicated to providing exceptional service to our customers, which is made possible by a team that is engaged and committed to excellence.
Position Summary:
Job Title: Order Coordinator
Department: Bakery
FLSA: Non-Exempt
General Overview:
The Order Coordinator is responsible for accurately selecting orders for various store locations. This role emphasizes the selection of the highest quality fresh products while ensuring that all items meet freshness standards.
Key Competencies:
- Team Collaboration
- Adaptability
- Goal-Oriented
- Customer-Centric
- Professional Integrity
Reports to: Plant Manager; Assistant Plant Manager; Operations Manager
Supervisory Responsibilities: None
Main Responsibilities:
- Accurately select orders for store fulfillment.
- Ensure the selection of top-quality fresh products while verifying product dates for freshness.
- Investigate out-of-stock items and strive to replenish inventory before customer shortages occur.
- Meet or exceed the established picking rate goals set by the Fulfillment Center.
- Comply with company policies and guidelines specific to the fulfillment center.
- Maintain punctuality and attendance as scheduled.
Perform other job-related tasks and special projects as needed.
Qualifications:
High School Diploma or equivalent preferred.
Skills and Attributes:
- Commitment to Hy-Vee's mission and values.
- Effective verbal and written communication skills.
- Strong interpersonal abilities to engage with colleagues and customers in a friendly manner.
- Problem-solving skills with the ability to implement effective solutions.
- Ability to suggest product substitutions for customers when necessary.
- Well-organized with the capability to manage multiple tasks in a dynamic environment.
- Self-sufficient with the ability to complete daily responsibilities with minimal supervision.
- Visual acuity to discern details at close range, with or without corrective lenses.
- Physical capability to perform medium work, including occasional lifting of items up to 50 pounds and frequent handling of items up to 25 pounds.
- Ability to perform physical activities such as bending, kneeling, reaching, and repetitive motions.
This position is primarily conducted in a warehouse setting, with potential exposure to dust, noise, and temperature variations. Employees may encounter hazards from moving equipment and electrical sources. The role requires the ability to meet tight deadlines and manage multiple tasks simultaneously in a fast-paced environment.
Equipment Utilized:
Pallet jack, box cutter, trash compactor, telephone, intercom, cardboard compactor, voice selection unit.
Interactions:
Regular contact with warehouse staff and suppliers/vendors.
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