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Outreach Case Manager

2 months ago

Middletown, Rhode Island, United States Newport Mental Health Full time
Job Description

WHO WE ARE...

Newport Mental Health (NMH) is a dynamic and innovative organization dedicated to employing a person-centered recovery model to assist individuals in overcoming mental health challenges and substance use disorders. NMH provides trauma-informed, evidence-based services tailored to children, adolescents, families, and adults. Our offerings include outreach, specialized programs, mental health services, school-based therapy, substance use treatment, community therapy, and outpatient services.

WHO WE ARE LOOKING FOR...

Mission-Driven: You are passionate about contributing to Newport Mental Health's mission of enhancing the lives of our clients in Newport County through exceptional care.

Inclusive Advocate: You actively promote a sense of belonging, personal development, and empowerment for all individuals. You are a strong supporter of BIPOC, LGBTQIA+, women, veterans, and other underrepresented groups.

Problem Solver: You are motivated to explore various strategies that lead to meaningful and positive outcomes.

Organizational Skills: You are a strategic planner and a thoughtful decision-maker who meets deadlines effectively.

WHAT WE OFFER...

  • Comprehensive Health and Dental Insurance
  • Accrued Vacation, Sick, and Personal Time
  • Up to 11 Paid Holidays
  • Retirement Plan through Mutual of America
  • Additional Supplemental Insurance Options
  • Tuition Reimbursement
  • Mileage Reimbursement
  • Employer-Paid Life Insurance
  • Flexible Spending Accounts (FSA) and Dependent Care Accounts (DCA).

WHAT YOU WILL BE DOING (KEY RESPONSIBILITIES)...

We are in search of a compassionate and dedicated Street Outreach Case Manager. This role serves as the primary contact for clients, focusing on strategies to engage individuals on the streets and facilitating their transition to housing or shelter with the assistance of community partners.

Key Responsibilities:

  • Conduct street-based outreach, navigation, and supportive services for individuals experiencing homelessness.
  • Assist clients in accessing community resources while fostering professional and positive relationships with staff, clients, and community providers.
  • Implement housing-first and harm reduction advocacy models with clients, ensuring respectful and courteous interactions.
  • Actively listen to client needs and concerns, addressing issues fairly and professionally while coordinating with supervisors.
  • Build and maintain strong connections with the community, law enforcement, and other service providers for the homeless.
  • Guide clients to suitable bridge/interim housing programs and support them in completing necessary paperwork for permanent housing-related programs.

WHAT WE EXPECT FROM YOU...

  • A minimum of 2 years of experience providing street-based services to vulnerable populations.
  • Experience in street outreach is preferred.
  • Outstanding communication skills, both verbal and written, with the ability to engage a diverse range of individuals.
  • Empathetic and caring disposition, with a genuine desire to assist those in need.
  • Self-driven and independent, with the ability to prioritize tasks effectively.
  • A valid Driver's License and reliable transportation for travel to various facilities.

APPLY NOW

Submitting your application is an excellent opportunity to learn more about Newport Mental Health. We value diversity and encourage candidates with bilingual and bicultural skills to apply. Our fast-paced and impactful workplace provides an excellent environment for professional growth.

Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.