Team Leader

3 days ago


Middletown, Rhode Island, United States Newport Mental Health Full time
Job Title: Team Leader

We are seeking a highly skilled and experienced Team Leader to join our team at Newport Mental Health. As a Team Leader, you will be responsible for overseeing a team of street outreach case managers dedicated to engaging with vulnerable populations, including individuals experiencing homelessness, substance abuse, or mental health challenges.

Key Responsibilities:
  • Lead and mentor a team of outreach case managers in their daily activities.
  • Conduct regular individual supervision, team meetings, performance evaluations, and training sessions.
  • Design and implement effective outreach strategies to engage target populations.
  • Analyze outreach outcomes and adjust strategies as needed to maximize impact and report program deliverables.
  • Establish and maintain relationships with local organizations, service providers, and community stakeholders.
  • Represent the organization at community meetings, events, and coalitions.
  • Provide guidance and support to team members during crisis situations.
  • Ensure the safety and well-being of clients and staff during outreach activities.
  • Oversee data collection processes related to outreach efforts and client interactions.
  • Prepare reports and presentations on outreach activities and outcomes for management and stakeholders.
  • Identify and connect individuals with housing, healthcare, mental health services, and other support resources.
Requirements:
  • At least two years of program management or supervisory experience in a mental health setting or equivalent.
  • Associates degree or higher.
  • Ability to multi-task and thrive within a fast-paced environment.
  • Exceptional communication skills with the ability to professionally communicate verbally and in writing with a variety of individuals.
  • A solid understanding of program management best practices and the ability to work effectively to meet deadlines and goals.
  • A track record in setting priorities, shaping processes, and developing infrastructure to ensure team productivity and efficiency.
  • Demonstrated understanding and respect for the cultural and religious beliefs of clients and families.
  • Valid Driver's License with reliable transportation to travel to our facilities throughout the area.
About Us:

Newport Mental Health is a progressive high-energy organization that uses state-of-the-art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. We extend our trauma-informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized programs, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.

We are committed to providing the highest quality of care and creating a supportive and inclusive environment for our clients and staff. If you are passionate about making a difference in the lives of others and have the skills and experience to excel in this role, we encourage you to apply.


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