Aging Well Case Manager
1 week ago
As a Case Manager for Aging Well, you will work collaboratively with the Executive Office of Health and Human Services (EOHHS), Department of Human Services (DHS), and/or The Department of Behavioral Health, Developmental Disabilities & Hospitals (BHDDH) to provide case management services to participants who are part of the Conflict Free Case Management Model.
The Case Manager provides in-home visits, monthly outreach, person-centered plan development, personalized services budgeting, oversight, referrals, and monitoring. The Case Manager assists with care coordination to ensure the participant's needs and wants are addressed using a person-centered approach and under the guidelines of Medicaid Long Term Supports and Services and BHDDH.
The Case Manager may assist with applications and referrals to community and state-funded resources. The Case Manager is responsible for supporting the participant with yearly assessments, updated person-centered plans, updated service budgets, and addressing eligibility or provider concerns.
Main Responsibilities- Manage cases assigned by program leadership or designee, and complete comprehensive documentation.
- Conduct monthly participant outreach, which may include home visits.
- Create Person-Centered Plan and support chosen by the participant to address individual needs.
- Address any concerns from participants in a timely manner.
- Provide person-centered, quality case management services.
- Conduct in-home re-assessment to determine participant's care needs and wants.
- Follow-up with participant after the initial plan is implemented to reassess needs.
- Collaborate with family/caregivers, service providers, and local authorities as necessary.
- Complete all paperwork promptly and maintain accurate participant records.
- Advocate for services to meet participants' identified needs and wants.
- High school diploma or equivalent with a minimum of 2 years' employment experience in a related field required; associate's degree preferred.
- Minimum 1 year experience in case management role or similar required.
- Experience working with adults or individuals with developmental and intellectual disabilities a plus.
- Bilingual in Spanish a plus.
- Strong organizational, critical thinking, and time-management skills.
- Basic computer skills required; knowledge of Microsoft Office 365.
- Ability to communicate and effectively interact with a diverse population.
- Collaboration and teamwork.
- Must have a valid driver's license, proof of auto insurance, and car registration.
- Must authorize Child & Family to complete a motor vehicle records check.
- The ideal candidate will be required to meet all background checks and medical clearances required for the position.
This position requires time sitting, standing, walking, driving, carrying, and lifting up to 25lbs. This role also requires operating desktop, laptop, and/or cell phone, and communicating with colleagues.
Travel RequirementsSite location: Middletown
Statewide travel required.
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