Case Manager

4 weeks ago


Middletown, Rhode Island, United States Newport Mental Health Full time

About the Role

Newport Mental Health is seeking a motivated and empathetic Street Outreach Case Manager to join our team. As a key point of contact with clients, you will be responsible for developing strategies for engaging clients on the streets and developing a path to housing or shelter with the support of community partners.

Key Responsibilities

  • Provide street-based outreach, navigation, and supportive services to individuals experiencing homelessness.
  • Support clients in accessing resources in the community, establishing and maintaining professional and positive relationships with staff, clients, and community providers.
  • Adhere to housing first and harm reduction models of advocacy with clients, conducting interactions with clients and other professionals in a respectful and courteous manner.
  • Listen attentively to client needs and suggestions, addressing their issues fairly and professionally, and coordinating with immediate supervisor for supervision.
  • Develop and maintain strong ties to the community, law enforcement, and other homeless service providers, linking clients to appropriate bridge/interim housing programs and assisting them in completing required paperwork to enroll them in permanent housing-related programs.

Requirements

  • 2 years minimum experience providing street-based services to highly vulnerable populations.
  • Street-based outreach preferred.
  • Exceptional communication skills with the ability to professionally communicate verbally and in writing with a variety of individuals.
  • Caring and empathetic, with the desire to help others in need.
  • Self-motivated and independent, with the ability to prioritize work to meet deadlines.
  • Valid Driver's License with reliable transportation to travel to our facilities throughout the area.

About Us

Newport Mental Health is a progressive high-energy organization that uses state-of-the-art person-centered recovery approaches to help individuals recover from mental illness and substance use disorders. We extend our trauma-informed evidence-based services to children, adolescents, families, and adults, providing a range of services from outreach to outpatient clinics.

What We Offer

  • Excellent Health and Dental Insurance.
  • Vacation, Sick, and Personal time accrued biweekly.
  • Up to 11 Holidays.
  • Retirement program through Mutual of America.
  • Additional supplemental insurance programs.
  • Tuition reimbursement.
  • Mileage reimbursement.
  • Employer-paid life insurance.
  • Flexible spending account (FSA) and dependent care (DCA) spending accounts.


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