Case Manager
4 weeks ago
About the Role
Newport Mental Health is seeking a motivated and empathetic Street Outreach Case Manager to join our team. As a key point of contact with clients, you will be responsible for developing strategies for engaging clients on the streets and developing a path to housing or shelter with the support of community partners.
Key Responsibilities
- Provide street-based outreach, navigation, and supportive services to individuals experiencing homelessness.
- Support clients in accessing resources in the community, establishing and maintaining professional and positive relationships with staff, clients, and community providers.
- Adhere to housing first and harm reduction models of advocacy with clients, conducting interactions with clients and other professionals in a respectful and courteous manner.
- Listen attentively to client needs and suggestions, addressing their issues fairly and professionally, and coordinating with immediate supervisor for supervision.
- Develop and maintain strong ties to the community, law enforcement, and other homeless service providers, linking clients to appropriate bridge/interim housing programs and assisting them in completing required paperwork to enroll them in permanent housing-related programs.
Requirements
- 2 years minimum experience providing street-based services to highly vulnerable populations.
- Street-based outreach preferred.
- Exceptional communication skills with the ability to professionally communicate verbally and in writing with a variety of individuals.
- Caring and empathetic, with the desire to help others in need.
- Self-motivated and independent, with the ability to prioritize work to meet deadlines.
- Valid Driver's License with reliable transportation to travel to our facilities throughout the area.
About Us
Newport Mental Health is a progressive high-energy organization that uses state-of-the-art person-centered recovery approaches to help individuals recover from mental illness and substance use disorders. We extend our trauma-informed evidence-based services to children, adolescents, families, and adults, providing a range of services from outreach to outpatient clinics.
What We Offer
- Excellent Health and Dental Insurance.
- Vacation, Sick, and Personal time accrued biweekly.
- Up to 11 Holidays.
- Retirement program through Mutual of America.
- Additional supplemental insurance programs.
- Tuition reimbursement.
- Mileage reimbursement.
- Employer-paid life insurance.
- Flexible spending account (FSA) and dependent care (DCA) spending accounts.
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