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Service Consultant

2 months ago


Matteson, Illinois, United States Gerald Auto Group Full time

About Gerald Auto Group

Gerald Auto Group is a reputable and established automobile dealership with a rich history of serving the Chicago area since the mid-1930s. Our company values its strong relationships with the communities it serves and is committed to providing exceptional customer service and support.

Job Summary

We are seeking a highly motivated and experienced Service Advisor to join our team at Gerald Auto Group. As a Service Advisor, you will play a critical role in the sales, productivity, and profitability of our dealership's service center. You will work closely with our experienced technicians and customers to provide a positive and personalized experience.

Key Responsibilities

  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
  • Work closely with technicians to diagnose and repair vehicles in a timely and efficient manner
  • Meet or exceed sales and productivity targets to contribute to the success of the service center
  • Develop and maintain strong relationships with customers to build trust and loyalty
  • Stay up-to-date with industry developments and advancements in vehicle technology
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • Previous experience as a Service Advisor or in a related role
  • Excellent communication and interpersonal skills
  • General knowledge of vehicle mechanical operations
  • Basic computer skills
  • Ability to work a flexible schedule, including evenings and Saturdays

Benefits

  • Medical and dental insurance
  • 401K retirement savings plan with match
  • Vacation time
  • Holiday and paid time off days
  • Company-paid continuing education and training

Equal Employment Opportunity

Gerald Auto Group is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive work environment and promoting the advancement of our associates based on personal and professional competence and potential for advancement.