Service Consultant

3 weeks ago


Matteson, Illinois, United States Gerald Auto Group Full time
Job Overview

Gerald Kia Matteson Team is seeking a skilled Service Advisor to join their team.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for all clients.
  • Work closely with the service team to diagnose and repair vehicles efficiently.
  • Develop and maintain strong relationships with customers, building trust and loyalty.
  • Stay up-to-date with manufacturer training and certifications to provide expert advice.
  • Collaborate with the sales team to promote additional services and products.

Requirements:

  • Previous experience in a service advisor or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in dealership software.
  • A flexible schedule, including weekends and some evenings.

Benefits:

  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.

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