Healthcare Intake Specialist
3 weeks ago
LoveBird Healthcare is seeking a highly skilled and dedicated individual to fill the position of Intake Coordinator. As a key member of our team, you will be responsible for ensuring a seamless and efficient patient experience.
Responsibilities:- Welcome clients to the company and ensure a positive first impression.
- Complete all admissions paperwork and enter information digitally.
- Verify medical insurance coverage and benefits for each patient.
- Schedule appointments for consultations, tests, and procedures.
- Answer phone and email inquiries in a timely and professional manner.
- Address patient complaints and concerns in a empathetic and solution-focused approach.
- Perform various clerical tasks, including filing, copying, and faxing.
- Prepare and maintain accurate patient charts.
- Comply with facility regulations and policies.
- High school diploma or equivalent.
- Prior experience in patient intake or medical office administration.
- Strong customer service skills and a passion for delivering exceptional patient care.
- Excellent organizational and time-management skills.
- Great communication skills and the ability to work effectively with patients, staff, and management.
- Proficient computer literacy and the ability to learn new software and systems.
As required by Lovebird HQ.
We are committed to providing a positive and supportive work environment that fosters growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
Please note that this position description is not all-inclusive, and the person hired for this role will be required to perform other duties as deemed necessary.
All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.
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