Patient Access Representative

2 days ago


Madison WI USA, United States University of Wisconsin Hospitals and Clinics Authority Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at the University of Wisconsin Hospitals and Clinics Authority. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration and admission process for patients.

Key Responsibilities
  • Registration and Admission: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit the patient.
  • Patient Experience: Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
Requirements
  • Education: Minimum - High School Diploma or Equivalent. Preferred - Associate Degree in Business, Finance, Health Information Management, or related field.
  • Work Experience: Minimum - One year of experience in a customer service related field. Preferred - One year of experience in a healthcare, call center, business, financial, or insurance related field.
Our Commitment to Diversity, Equity, and Inclusion

The University of Wisconsin Hospitals and Clinics Authority is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We value the unique perspectives and qualities each employee brings to work each day.



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