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Patient Access Representative
2 months ago
We are seeking a highly skilled Patient Access Representative to join our team at University of Wisconsin Hospitals and Clinics Authority. As a Patient Access Representative, you will play a critical role in ensuring the smooth and efficient registration and admission process for patients.
Key Responsibilities- Enter and verify demographic and insurance information, identify and collect patient financial obligations, and register or admit the patient.
- Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills.
- Minimum - High School Diploma or Equivalent.
- Preferred - Associate Degree in Business, Finance, Health Information Management, or related field.
- Minimum - One year of experience in a customer service related field.
- Preferred - One year of experience in a healthcare, call center, business, financial, or insurance related field.
University of Wisconsin Hospitals and Clinics Authority is committed to being a diverse, equitable, inclusive, and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. We value the unique perspectives and qualities each employee brings to work each day.
About Our OrganizationUniversity Hospital in Madison is a Magnet-designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions, and referral centers.
