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Member Services Representative I

2 months ago

Chantilly, Virginia, United States Apple Federal Credit Union Full time
Job Overview

Position Summary:

We are seeking a committed Floating Member Services Representative I to enhance our operations at Apple Federal Credit Union. This position focuses on delivering outstanding service to our members, executing transactions, and advocating for our offerings across multiple branches.

Employee Benefits:

  • Comprehensive benefits package, encompassing health, vision, and dental coverage
  • Tuition assistance and matching contributions for 401(k)
  • Opportunities for professional advancement and skill development
  • Supportive workplace culture with a diverse and welcoming team

Key Responsibilities:

  • Interact with members, manage transactions, and nurture member relationships
  • Facilitate account services, including loan payments and deposit confirmations
  • Provide insights on products and services while ensuring adherence to credit union regulations
  • Deliver exceptional service while following security and compliance standards

Required Qualifications:

  • At least 12 months of experience in a financial institution or cash handling position
  • High school diploma or equivalent (GED)
  • Excellent interpersonal and communication abilities
  • Strong attention to detail and basic mathematical proficiency
  • Capability to operate within a PC-based environment

Employment Type: Full-Time

* Apple Federal Credit Union is an equal opportunity employer that values diversity in the workplace. All candidates will undergo credit and background checks for eligibility. *