Administrative Support Coordinator
1 month ago
Boston Chinatown Neighborhood Center's Family Services department was established in 2007 to provide holistic support to parents, youth, and children. Our mission is to improve the psychosocial well-being of immigrant families in Greater Boston and the South Shore.
The RoleThe Administrative Support Coordinator plays a vital role in assisting BCNC Family Services' key initiatives, providing administrative support across multiple projects. This position involves coordinating and managing programs aimed at promoting mental health and well-being, including Mental Health First Aid (MHFA) trainings, a Trainers Network, coalition meetings, and other community health initiatives.
Key Responsibilities- Coordinate meetings and events related to mental health, problem gambling prevention, and community health initiatives.
- Develop promotional materials in English and Chinese to support outreach efforts.
- Attend and provide support at meetings, including notetaking, managing attendance, and coordinating follow-ups.
- Provide administrative and technical support for community health projects, including event logistics, program registration, documentation, and communication in English and Chinese.
- Support in-person and virtual events, such as MHFA community trainings, by managing setup, tech support, and refreshments.
- Maintain thorough documentation of project activities, including attendance, meeting minutes, and survey responses to support outreach and service goals.
- Communicate directly with MHFA training registrants regarding inquiries or issues related to registration, prework completion, or course details.
- Attend an MHFA community training assigned by the supervisor to become certified as an MHFAider.
- Perform all duties in accordance with the agency's policies and procedures.
- Other duties as assigned by supervisor.
- High school diploma or equivalent required. Associate or BA degree preferred.
- Experience using computer/laptop and software such as MS Office and Zoom.
- Strong interpersonal and communication skills.
- Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
- Ability to work independently and collaboratively.
- Professional working proficiency in Cantonese or Mandarin Chinese a plus.
- Must be available to work a flexible schedule and may require local travel during the workday and weekend.
- Work is performed primarily in a standard work environment, including the operation of computer equipment, and physical demands associated with a traditional work setting, e.g., walking, standing, communicating, and other physical functions, as necessary.
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