Administrative Support Coordinator

1 month ago


Quincy, Massachusetts, United States Boston Chinatown Neighborhood Center Full time
About Family Services

Boston Chinatown Neighborhood Center's Family Services department was established in 2007 to provide holistic support to parents, youth, and children. Our mission is to improve the psychosocial well-being of immigrant families in Greater Boston and the South Shore.

The Role

The Administrative Support Coordinator plays a vital role in assisting BCNC Family Services' key initiatives, providing administrative support across multiple projects. This position involves coordinating and managing programs aimed at promoting mental health and well-being, including Mental Health First Aid (MHFA) trainings, a Trainers Network, coalition meetings, and other community health initiatives.

Key Responsibilities
  • Coordinate meetings and events related to mental health, problem gambling prevention, and community health initiatives.
  • Develop promotional materials in English and Chinese to support outreach efforts.
  • Attend and provide support at meetings, including notetaking, managing attendance, and coordinating follow-ups.
  • Provide administrative and technical support for community health projects, including event logistics, program registration, documentation, and communication in English and Chinese.
  • Support in-person and virtual events, such as MHFA community trainings, by managing setup, tech support, and refreshments.
  • Maintain thorough documentation of project activities, including attendance, meeting minutes, and survey responses to support outreach and service goals.
  • Communicate directly with MHFA training registrants regarding inquiries or issues related to registration, prework completion, or course details.
  • Attend an MHFA community training assigned by the supervisor to become certified as an MHFAider.
  • Perform all duties in accordance with the agency's policies and procedures.
  • Other duties as assigned by supervisor.
Requirements
  • High school diploma or equivalent required. Associate or BA degree preferred.
  • Experience using computer/laptop and software such as MS Office and Zoom.
  • Strong interpersonal and communication skills.
  • Excellent organizational skills and ability to manage multiple tasks in a fast-paced environment.
  • Ability to work independently and collaboratively.
  • Professional working proficiency in Cantonese or Mandarin Chinese a plus.
Working Conditions
  • Must be available to work a flexible schedule and may require local travel during the workday and weekend.
  • Work is performed primarily in a standard work environment, including the operation of computer equipment, and physical demands associated with a traditional work setting, e.g., walking, standing, communicating, and other physical functions, as necessary.


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