Dental Team Coordinator

2 days ago

Quincy, Massachusetts, United States Buffalo Prairie Dental Full time
Dental Team Coordinator Role at Buffalo Prairie Dental

We are seeking a dedicated and organized Dental Team Coordinator to join our thriving private dental practice in Quincy, IL. As a key member of our team, you will play a pivotal role in delivering exceptional patient care and ensuring smooth clinic operations.

Competitive Compensation: $15.00-$18.00 per hour, reflecting the market standard for a seasoned Scheduling Coordinator in the Quincy area.

Benefits and Perks: Enjoy a comprehensive benefits package, including paid holidays, paid time off, dental care for you and your family, 401K, and health insurance upon qualification.

Job Description:

Key Responsibilities:

  • Greet patients, schedule future appointments, and handle incoming calls with exceptional customer service skills.
  • Schedule patient appointments efficiently, taking into consideration dentist availability and treatment times.
  • Confirm and remind patients of upcoming appointments via phone, email, or SMS, ensuring seamless communication.
  • Maintain and update patient records, ensuring accuracy and confidentiality.
  • Coordinate with the clinical team to accommodate emergency cases and patient needs.
  • Address patient inquiries and concerns with professionalism and empathy.
  • Manage the appointment schedule to minimize gaps and maximize productivity.
  • Collaborate with the billing department to verify insurance coverage and benefits.
  • Assist in the preparation of patient forms and documentation.
  • Perform general administrative tasks to support the dental office as needed.

Requirements:

Qualifications and Skills:

  • Proven experience as a Scheduling Coordinator in a dental or medical office with 2+ years of experience in providing exceptional customer service and supporting a profitable practice.
  • Exceptional organizational and follow-through skills.
  • Strong communication and interpersonal relationship building skills.
  • Proficiency in dental software and state-of-the-art equipment.
  • Comprehensive dental knowledge and ability to effectively communicate dental terminology with patients.

About Us: Buffalo Prairie Dental has served the Quincy, IL community for decades, providing exceptional patient care and a supportive work environment. We are committed to helping our team members thrive in their careers while doing what they love.

Why Join Our Team:

This is a career that will change your life, offering a stable and consistent full-time schedule, competitive compensation, and a comprehensive benefits package. If you are passionate about dentistry and eager to work alongside a passionate team of professionals, this could be the perfect role for you.

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