Store Operations Manager
1 week ago
We are seeking a highly skilled and experienced Store Operations Manager to join our team at Bohme Inc.
About the Role:
The Store Operations Manager will be responsible for the overall management of the store, including sales, profit, expenses, inventory, personnel, and visual standards.
Key Responsibilities:
- Maintain a fully staffed store by hiring, promoting, and succession planning.
- Recruit, recommend, and interview potential candidates for all store positions.
- Recognize and address performance issues and policy violations, taking disciplinary action when necessary.
- Develop and manage staff work schedules, including meal and break periods, overtime, and schedule reductions.
- Train, supervise, and motivate sales staff to achieve store sales goals and individual sales targets.
- Participate in weekly management meetings and promote staff motivation during sales contests.
- Ensure proper merchandise presentation and maintain visual standards as directed by field leadership and merchandising teams.
- Achieve pre-determined payroll budgets and resolve customer service concerns professionally.
- Supervise and maintain cash handling and bank procedures, managing cash flow and accounting.
- Keep up-to-date with POS usage and related technology, securing Bohme assets and maintaining loss prevention and operational standards.
- Maintain authority over the store and delegate responsibilities as necessary.
- Establish good working relationships with customers, mall representatives, and other store personnel.
- Keep the cash wrap and backroom clean and organized.
- Perform other duties as assigned.
Qualifications:
- Minimum high school education or equivalent.
- At least two years of retail management experience or equivalent education.
- Ability to count and perform retail mathematical equations.
- Excellent organization, verbal, and written skills.
- Ability to work POS and other store computer applications.
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