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Business Operations Supervisor

2 months ago


Franklin, Tennessee, United States Harrington Interactive Media Full time

Position Type: Full-time, salaried | Primarily remote | We are seeking a candidate who can be available for occasional in-person meetings.

Company Mission


Harrington Interactive Media ("HIM"; established in 2016), along with its publishing divisions—HIM Publications, HIM Kids, and YouPublish—aims to enhance the beauty of the church through the art of book publishing.

Why Join HIM?

We are dedicated to providing the church with exceptional services and products.

We prioritize innovation, creativity, and excellence in our work.

We collaborate with authors, editors, and clients who are deeply passionate about their content.

We promote continuous learning, career advancement, and growth opportunities for our employees and contractors.

We offer exposure to cutting-edge technology, software, and publishing techniques.

Role Overview


As a growing organization, we are in search of a full-time Business Operations Supervisor responsible for the effective management of all back-office operations.

This role encompasses soliciting quotes for new print runs, submitting completed covers and files to printers, and overseeing inventory management. The supervisor will manage all print-on-demand, audio, and eBook vendors, serving as the in-house authority on outsourced digital tools, websites, and applications.

Additionally, this position entails overseeing accounts payable processes, annual royalty distributions, tax procedures, budget management, and forecasting, with a focus on enhancing efficiency across all supervised areas.

This individual will also act as the financial liaison during the acquisitions process and will be the primary contact for freelancers.

Key Responsibilities

- Collaborating with vendors, customers, and clients

- Analyzing and reporting on sales, marketing, inventory, and other company metrics

- Managing company financial, operational, and legal documentation and processes

- Submitting files and orders to vendors to ensure smooth printing and inventory operations

- Overseeing staff, meetings, payroll, HR, budget, and company systems

- Handling administrative tasks with contractors: managing hiring, onboarding, scheduling, logistics, work-for-hire agreements, and payments

- Creating project profit and loss statements, soliciting bids for print runs, and managing printing processes

- Leading a team consisting of the marketing manager, creative director, and web developer to build and maintain company websites for optimal performance

- Assisting the president with sales leads, meetings, and travel arrangements

Desired Attributes

- Proactive and self-motivated

- Capable of managing multiple projects simultaneously

- Detail-oriented and meticulous

- Effective communicator and strategic thinker

- Skilled in advanced planning

- Adaptable to change

- Open to leveraging innovative technologies like AI

Knowledge, Skills, and Abilities

- Interest in discipleship, ministry, and literature by Christian authors

- Ability to cultivate relationships among staff, contractors, and partners

- Proficiency in Microsoft Office and Google Workspace tools

- Strong written and verbal communication skills

- Ability to thrive in a fast-paced environment, managing diverse tasks simultaneously

- Familiarity with QuickBooks Online for essential tasks such as categorizing transactions, invoicing, and generating reports

- Excellent research skills to explore new technologies, methods, or information

- Competence in scheduling, planning, and project management software

Education and Experience

- Minimum of 3 years of professional experience in operations or executive administration

- Proven history of remote work

Minimum Education:
Bachelor's degree required; master's degree preferred

Compensation and Benefits

Salary: $55,000–$72,000

SIMPLE IRA: matching 3% contribution after one year of employment

Generous paid time off

Job Type: Full-time

Pay: $55,000–$72,000 per year

Benefits: Paid time off

Schedule: Monday to Friday

Work Location: Hybrid remote.