Customer Service Representative
6 days ago
At Ignite Credit Union, we strive to provide exceptional service to our members. As a Float Member Service Representative, you will be the face of our organization, ensuring that every interaction is positive and memorable.
The ideal candidate will possess excellent communication skills, a warm smile, and a passion for helping others. If you are a people person who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
About the Role:
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Float Member Service Representative. In this role, you will be responsible for providing top-notch member service, processing transactions efficiently, and promoting our products and services to meet the evolving needs of our members.
Key Responsibilities- Provide exceptional member service, addressing inquiries and resolving issues in a timely and professional manner.
- Process transactions accurately and efficiently, maintaining a balanced drawer at all times.
- Recommend products and services to members, focusing on electronic solutions that enhance their financial lives.
- Collaborate with colleagues to achieve sales goals and promote a culture of excellence within the branch.
- Degree in a related field or equivalent experience.
- Proven track record of delivering exceptional customer service in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A competitive hourly wage of $15.25-$17.25, based on experience.
- A comprehensive benefits package, including medical, dental, vision, and prescription insurance.
- A 401(k) match and profit-sharing program, designed to help you achieve your long-term financial goals.
- Education reimbursement and wellness programs, supporting your personal and professional growth.
- A generous paid time off policy, allowing you to relax and recharge.
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity.
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