Business Development Sales Representative

7 days ago


Battle Creek, Michigan, United States Kontoor Brands Full time

About Kontoor Brands

Kontoor Brands, Inc. is the parent company of Wrangler, Lee and Rock & Republic, with owned manufacturing facilities in Mexico and Nicaragua.

The company operates over 140 retail stores across the globe and employs more than 15,000 people in 65 countries.

We are a global organization with world headquarters in Greensboro, North Carolina, and regional headquarters in Geneva and Hong Kong.

Job Summary

The Sales Associate plays a crucial role in the store's day-to-day operations, focusing on customer engagement, store functionality, and maintaining merchandising standards.

This role is ideal for self-assured individuals who derive satisfaction from authentic, compelling, and motivating interactions with customers.

Sales Associates have the authority to prioritize the customer's needs and are passionate about both promoting and fostering loyalty towards the brand and the store.

Key Responsibilities

  • Brand Experience/Customer Service:
    • Embraces the brands by wearing the brands at work and having a passion for the Lee and Wrangler products.
    • Greets each customer.
    • Actively engages customers on the sales floor by asking open-ended questions.
    • Assists customer in the fitting room.
    • Suggest the best products for the customers' needs.
  • Operations, Loss Prevention, and Safety:
    • Follows all company and store policies, processes, and procedures.
    • React quickly to all customers and/or associate injuries and report them immediately to the manager on duty.
  • Visual Merchandising:
    • Follows all directions regarding visual merchandising standards for the store.
  • Store Culture
    • Respects the background, experience, and unique differences of others, upholding the integrity and values of Kontoor Brands.
    • Promotes an environment that encourages participation, creativity, and learning by sharing best practices and ideas.
    • Continuously looks for ways to make the store sustainable and recognize the impact the store has on the environment.
    • Embrace the culture and willing to make changes as directed by a member of management.

Requirements

  • Maintain a positive attitude and focus on customer satisfaction.
  • Previous retail or service-oriented experience preferred but not required.
  • Ability to work with a team to exceed sales results.
  • Comfortable approaching and initiating conversation with customers.
  • Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.

Essential Functions

  • Operate office equipment and technology (i.e., cash register, computers, phones, scanners, etc.).
  • Ability to stand during scheduled shifts for up to 8 hours.
  • Walking and moving to assist customers, retrieve merchandise and recover the store.
  • Lifting and carrying, ability to maneuver and/or lift up to 25 lbs. regularly, and up to 50 lbs. occasionally.
  • Ability to push/pull full racks of merchandise for restocking the store.
  • Ability to reach, stretch, bend, stoop, and crouch to retrieve items from shelves, restock, and maintain store cleanliness.
  • Manual labor is required occasionally to assemble displays and/or rearrange the store layout.
  • Vision to accurately read labels, assist customers, and tasks that require attention to detail.
  • Ability to use fine manipulation, and grasp with hands to sort and organize clothing, ex. place on hangers, folding, organize in color/size order.

Compensation

  • Estimated Salary: $12.00 - $14.00 per hour.
  • 401(k) with company match.
  • Employee assistance program.
  • Employee discounts.
  • Flexible schedule.


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