Sales Development Center Specialist
1 week ago
Position: Business Development Center (BDC) Representative
Location: Colorado Springs, CO
Compensation: $17.50 per hour based on experience
Phil Long Hyundai of Chapel Hills is expanding and is in search of a dedicated Business Development Center Representative (BDC) to enhance our operations.
Position Summary:
The BDC Representative plays a crucial role in increasing sales traffic for the dealership. This role involves managing all incoming inquiries and responding to online leads by engaging with clients through various communication channels such as phone, text, email, or video. The BDC Representative excels at establishing rapport with customers, identifying shared interests, and scheduling appointments effectively.
Key Responsibilities:
- Manage incoming Internet and Campaign leads through the CRM, ensuring timely responses within 1-5 calls, personal opt-in texts, and emails.
- Schedule appointments and oversee the Show Ratio.
- Confirm scheduled appointments.
- Achieve a target of booking 3-5 appointments daily to support weekly goals.
- Assist sales personnel with follow-up tasks and calendar management.
- Perform additional related duties as required.
Required Skills and Abilities:
- Genuine passion for assisting others.
- Motivated to achieve daily performance targets.
- Self-driven and proactive.
- Excellent communication skills with a strong affinity for phone interactions.
Qualifications:
- High school diploma or equivalent (GED); or one to three months of relevant experience and/or training; or a suitable combination of education and experience.
Employee Benefits: (Eligibility based on employment status)
Medical Coverage
• Dental Insurance
• Vision Care
• Paid Time Off
• 401k Plan
• Flexible Spending Account/Health Savings Account
• Basic Life Insurance
• Short-Term and Long-Term Disability
• Legal Insurance
• Employee Assistance Program
• Onsite Fitness Facilities
• Employee Health Clinics
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