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Automotive Sales Specialist

2 months ago

Colorado Springs, Colorado, United States Phil Long Ford of Chapel Hills Full time
Job Overview

Phil Long Ford of Chapel Hills is seeking exceptional Automotive Sales Specialists. While prior experience is advantageous, we are open to training motivated individuals.

As a prominent player in the automotive sector, Phil Long is dedicated to growth and fostering a cohesive team environment. We prioritize both employee and customer satisfaction, creating a welcoming and financially rewarding workplace. In the role of Automotive Sales Specialist, you will be responsible for selling new vehicles while adhering to dealership profit margins, sales volume targets, and customer satisfaction metrics.

Key Responsibilities
  • Achieve monthly vehicle sales targets.
  • Prepare comprehensive sales orders and manage documentation in line with dealership standards.
  • Leverage dealership sales management and follow-up systems.
  • Participate in product and sales training sessions as directed by the sales manager.
  • Stay informed about new products and services in the automotive industry.
  • Implement a customer follow-up system to promote repeat and referral business, enhancing customer satisfaction.
  • Develop and maintain a prospecting system.
  • Conduct business ethically and professionally.
  • Address the transportation needs of new vehicle buyers.
  • Welcome and assist customers entering the dealership.
  • Guide customers in vehicle selection by asking insightful questions and actively listening.
  • Thoroughly explain vehicle performance, applications, and benefits to potential buyers.
  • Detail optional equipment available for purchase.
  • Encourage test drives for all interested customers, ensuring proper identification is obtained beforehand.
  • Demonstrate a strong commitment to customer satisfaction.
  • Understand and comply with federal, state, and local regulations governing retail auto sales.
  • Set personal income goals aligned with dealership productivity standards and develop strategies to achieve them.
  • Keep updated on new products, features, and their advantages for customers.
  • Comprehend equity and values, and explain depreciation to customers.
  • Facilitate introductions between customers and the sales manager.
  • Ensure all closed deals are forwarded to the finance and insurance manager with complete documentation.
  • Prepare sold vehicles for customer delivery prior to their arrival.
  • Deliver vehicles to customers, ensuring they understand the vehicle's features, warranty, and necessary paperwork.
  • Introduce customers to service department staff to highlight the quality of service available.
  • Schedule the first service appointment.
  • Follow up on all post-delivery items to ensure customer expectations are met.
  • Review and assess daily, weekly, monthly, and yearly performance to optimize time management and planning.
  • Attend sales meetings regularly.
  • Maintain a professional appearance.
  • Perform additional tasks as assigned.
Qualifications

To excel in this role, candidates must effectively fulfill each essential duty. The following qualifications are representative of the knowledge, skills, and abilities required:

Education and Experience
  • High school diploma or equivalent; or one to three months of related experience and/or training; or a combination of education and experience.
Language Proficiency
  • Ability to read and understand simple instructions, short correspondence, and memos. Capable of writing basic correspondence and effectively presenting information in one-on-one and small group settings.
  • Ability to interpret documents such as safety rules and operating instructions.
  • Ability to analyze and interpret business periodicals and technical procedures.
  • Ability to effectively present information and respond to inquiries from various groups.
Mathematical Skills
  • Ability to perform calculations involving discounts, interest, commissions, and percentages.
Reasoning Skills
  • Ability to apply common sense to follow instructions in various formats.
  • Ability to identify problems, gather data, and draw valid conclusions.
Certificates and Licenses
  • Valid Driver's License required.
Benefits

Eligibility for benefits is dependent on employment status and may include:

  • Medical
  • Dental
  • Vision
  • PTO
  • 401k
  • FSA/HSA/HRA
  • Basic Life Insurance
  • Short Term/Long Term Disability
  • Legal Insurance
  • Employee Assistance Program
  • Onsite Fitness Facilities
  • Employee Clinics