Lead Ticket Scanner

5 days ago


Eden, Utah, United States Powder Mountain Full time
Job Description

Job Title: Guest Services Lead - Ticket Scanner

Status: Full-Time & Part-Time, Seasonal, Non-Exempt Hourly

Reporting To: Manager of Guest Services

Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Our mission is to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.

We're seeking a Big-Hearted Champion who embodies our values of being passionate, caring, and warm. As a Guest Services Lead - Ticket Scanner, you will be responsible for ensuring our guests have a seamless experience by providing accurate and efficient ticket scanning services.

Key Responsibilities:

  • Scan tickets of guests in lift line.
  • Mentor and train newly hired team members.
  • Abide to Powder Mountain uniform, grooming, and conduct code.
  • Exemplify a cheerful outlook and willingness to assist guests of all ages and abilities.
  • Shovel snow when needed.
  • Answer questions about terrain.

Requirements and Qualifications:

  • Experience working in guest-facing roles.
  • Desire to be positive and motivated during busy seasons and inclement weather.
  • Ability to work early mornings for lift start-up.
  • Communicate professionally with all Powder Mountain departments.
  • Be polite and friendly to team members, other departments, and guests.
  • 18 years of age or older.
  • Ability to work occasional overtime, evenings, weekends, and holidays as requested.
  • Great attitude and positive mindset.
  • Ability to ski/snowboard to all lifts located throughout Powder Mountain.

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