Lead Ticket Scanner
5 days ago
Job Title: Guest Services Lead - Ticket Scanner
Status: Full-Time & Part-Time, Seasonal, Non-Exempt Hourly
Reporting To: Manager of Guest Services
Powder Mountain is a year-round resort and real estate development project nestled throughout 10,000 acres in the Wasatch Mountains of Northern Utah. Our mission is to spark wonder by creating a unique place that fuses mountain recreation, art, and meaningful connection.
We're seeking a Big-Hearted Champion who embodies our values of being passionate, caring, and warm. As a Guest Services Lead - Ticket Scanner, you will be responsible for ensuring our guests have a seamless experience by providing accurate and efficient ticket scanning services.
Key Responsibilities:
- Scan tickets of guests in lift line.
- Mentor and train newly hired team members.
- Abide to Powder Mountain uniform, grooming, and conduct code.
- Exemplify a cheerful outlook and willingness to assist guests of all ages and abilities.
- Shovel snow when needed.
- Answer questions about terrain.
Requirements and Qualifications:
- Experience working in guest-facing roles.
- Desire to be positive and motivated during busy seasons and inclement weather.
- Ability to work early mornings for lift start-up.
- Communicate professionally with all Powder Mountain departments.
- Be polite and friendly to team members, other departments, and guests.
- 18 years of age or older.
- Ability to work occasional overtime, evenings, weekends, and holidays as requested.
- Great attitude and positive mindset.
- Ability to ski/snowboard to all lifts located throughout Powder Mountain.
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