Facilities Operations Manager

22 hours ago

Hartford, Connecticut, United States Oak View Group Full time
Job Summary

We are seeking a highly skilled and experienced Facilities Operations Manager to join our team at Oak View Group. The successful candidate will be responsible for managing the day-to-day operations of the XL Center, ensuring a smooth and efficient operation of the facility.

Key Responsibilities
  • Conduct daily building walks to assess overall presentation and cleanliness of the facility, ensuring smooth day-to-day operations.
  • Assist in managing event set-up and tear-down for all events held at the XL Center.
  • Provide support during the morning set-up on event days.
  • Support overall event operations during events, assist with post-event breakdown, changeover, and clean-up activities.
  • Handle administrative tasks for the Operations department, including hiring, training, evaluating, motivating, payroll, scheduling, and disciplinary actions.
  • Develop, maintain, and manage operating procedures related to changeovers and post-event cleaning.
  • Inventory and track all show equipment and cleaning supplies used before, during, and after each event.
  • Create and manage day-to-day work orders for the operations staff.
  • Implement preventative maintenance logs to ensure the upkeep of heavy machinery/cleaning equipment, such as forklifts and scrubbers.
  • Participate in the development and administration of the Operations Department budget; forecast future staffing, equipment, material, and supply needs; monitor and approve expenditures.
  • Order and maintain supplies and materials for building maintenance within budget guidelines.
  • Assist in developing pre-show staffing estimates for the Event Manager and Accounting department. Review and recommend operational policies and procedures for the Operations department.
  • Facilitate compliance, training, and updates to the Emergency Action Plan as needed.
  • Assist with building health and safety compliance.
  • Perform other duties as assigned by the Operations Manager and Conversions Manager.
Requirements
  • Bachelor's/Technical degree from an accredited college/university/school, preferred.
  • Three to five years experience in facility operations management, including at least one year of building changeover or custodial work in an arena, convention center, or public assembly facility, preferred.
  • Demonstrated knowledge of facility management, supervisory skills, and experience in staff supervision.
  • Ability to function in a fast-paced, high-pressure environment and possess superior interpersonal and communication skills.
  • Ability to work flexible schedules and demanding hours, including overnights, weekends, and holidays as required.
  • Proficient with general MS Office and PC applications.
  • Knowledge of budget preparation and control.
  • Familiarity with OSHA requirements.
  • Ability to coordinate multiple tasks and prioritize quickly.
  • Must be self-motivated and have excellent organizational skills.

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