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Facilities Operations Manager

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Hartford, Connecticut, United States Oak View Group Full time

Position Overview:

The Facilities Operations Manager is tasked with overseeing the daily functions of the venue, ensuring the effective setup and dismantling of events, maintaining the cleanliness of the premises, and guaranteeing the upkeep of equipment and facilities. The role encompasses a variety of events, including sports, concerts, and public gatherings, providing hands-on experience in event logistics, housekeeping, and maintenance.

This position is crucial for facilitating seamless operations by supervising the venue's activities, ensuring cleanliness, and maintaining functionality. The Facilities Operations Manager will also support the Operations Manager in administrative planning, policy enforcement, and delivering high-quality service to achieve client satisfaction. As a key liaison, this role promotes communication and coordination among custodial, operational, and engineering teams.

Compensation: The role offers an annual salary range of $47,000 to $52,000.

Benefits: Full-time employees are eligible for health, dental, and vision insurance, a 401(k) savings plan with matching contributions, and paid time off, including vacation days, sick leave, and holidays.

Key Responsibilities:

  • Conduct regular inspections of the facility to ensure optimal presentation and cleanliness.
  • Assist in the logistical management of event setups and breakdowns.
  • Provide support during morning preparations on event days.
  • Facilitate overall event operations, including post-event clean-up and changeover activities.
  • Manage administrative functions within the Operations department, including hiring, training, and performance evaluations.
  • Develop and maintain operational procedures for event changeovers and post-event cleaning.
  • Track inventory of equipment and cleaning supplies utilized during events.
  • Create and oversee daily work orders for operational staff.
  • Implement preventative maintenance protocols for machinery and cleaning equipment.
  • Participate in the budgeting process for the Operations Department, forecasting staffing and supply needs.
  • Order and manage maintenance supplies within budget constraints.
  • Assist in preparing staffing estimates for events and review operational policies.
  • Ensure compliance with safety regulations and training related to emergency procedures.
  • Support health and safety compliance initiatives.
  • Perform additional duties as assigned by management.

Qualifications:

  • Bachelor's or Technical degree from an accredited institution is preferred.
  • Three to five years of experience in facility operations management, including custodial work in public venues.
  • Proven knowledge of facility management principles and supervisory skills.
  • Ability to thrive in a fast-paced, high-pressure environment with excellent communication skills.
  • Flexibility to work varied hours, including nights, weekends, and holidays.
  • Proficient in MS Office and other PC applications.
  • Understanding of budget management and compliance with safety regulations.
  • Ability to manage multiple tasks effectively and prioritize responsibilities.
  • Self-motivated with strong organizational skills.