Customer Service Representative
12 hours ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Advisor. In this role, you will be responsible for providing exceptional service to our guests, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Deliver outstanding service to guests, including tire and service sales, and ensure guest satisfaction through understanding their needs.
- Help drive and reach sales goals through guest interactions, including tire and service sales.
- Build strong relationships with guests, understand their needs, and make recommendations based on manufacturing recommendations.
- Maintain a clean and safe work and guest area, and perform a variety of manual tasks for extended periods of time.
Requirements:
- Prior guest service experience and a valid driver's license are required.
- High School Diploma or GED and previous automotive guest service experience are preferred.
- Strong work ethic, independently motivated to produce results, and ability to review, analyze, and interpret information are essential.
About Goodyear:
Goodyear is one of the world's largest tire companies, employing about 62,000 people and manufacturing its products in 46 facilities in 21 countries around the world. We strive to develop state-of-the-art products and services that set the technology and performance standard for the industry.
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